John Adams

Tech firms will have to win the confidence of bank executives in tech and elsewhere — and back up their claims with performance contracts — to win business as outsourcing becomes more complex, says Key Community Bank's CIO.

Payments, compliance and mobility spell big revenue in almost every corner of the world, and for financial technology providers looking to hit tough earnings targets in a fiercely competitive environment, growing markets in Asia and the U.S. are an enticing target. For U.S. tech firms, it would be wise to be on guard.

With new regulatory stress test requirements about a year away, software developers are honing their wares to provide more nuanced tools for predicting assets' future performance.

A recent Black Hat demonstration located a vunerability in EMV. Card networks aren't worried, however.

We asked the leaders of the top 10 FinTech companies what's ahead for them and what it takes to be a great tech boss.

Far removed from last year's Occupy-style protests in Chicago, customer experience shortcomings are still a big topic of discussion at 2012's BAI Retail Delivery Conference in Washington. New mobile innovation and social media advancements are two ways for banks to up their game.

The mobile tech firm is expected to unveil its new Fin.X, which allows deployment of new mobile features via cooperation with a range of service providers, at this week’s BAI show in Washington. Rivals claim they already have the same technology.

The credit union's new branch uses augmented reality to drive a digital cash game. Grow hopes to attract a new generation of members and drive traffic to social media sites.

Mobile remote deposit capture is proving popular across a wide range of market segments, including credit unions and other smaller institutions which can compensate for smaller branch networks. But like larger banks, whether it's wise to charge for the service is still debatable.

The bank is placing its stake in the crowded global treasury management market by taking on the tricky IT task of building a centralized payments hub for its financial services and corporate clients.

The Bank of Tennessee plans to rely on socially driven collaboration to make mortgage processing and other workflows more agile and efficient. Will Barrett, the bank's senior operations officer, discusses the bank's transformation.

As fraudsters aim at call centers, variations of the technology that's used to coach customer service representatives can be expanded to safeguard the data that's exchanged during calls.

User input from a pair of tech firms says a vast majority of lenders who are moving toward automated processing have an eye on the stew of mortgage rules that mandate more disclosure and tighter processing.

New authentication techniques such as biometrics are being developed rapidly in labs. Traditional usernames and passwords are showing signs of vulnerability. A future where palm prints and complex cryptography are part of bank logins is fast becoming more science than fiction.

Senior Vice President and Marketing Group Manager Susan Brown discusses how the bank is upgrading services for both businesses and consumers.

Firms like Digital Risk and Corelogic are experimenting with software that uses behavioral analysis to determine which homeowners will repay and which will default.

Silicon Valley Bank's online and mobile payment portal for small businesses lets them create a single workflow for varied payment types.

As branch traffic shrinks and the need to improve customer service grows, video-equipped ATMs are catching on. But is a small location with a video connection and non-existent staff a branch?

By linking payments to mobile phone numbers, Payfone is hoping to avoid keystrokes for in-store mobile transactions. As the firm ramps up for a pilot this fall, it's found an early merchant acquiring partner in remote payment tech firm CardinalCommerce, which potentially opens the system up to thousands of stores.

The holidays came six months early for some credit unions this year, in the form of an NCUA ruling that allows remote teller technology to qualify as service facilities.