Kate Fitzgerald is an Arizona-based senior editor for American Banker and longtime payments reporter. Fitzgerald began her journalism career at the San Diego Tribune, and has worked as a reporter and editor at several other publications, including Advertising Age and the Arizona Republic. She is a graduate of Lewis & Clark College and holds a master’s degree from Northwestern University’s Medill School of Journalism.
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As social media becomes a more important part of its marketing strategy, JPMorgan Chase lining up partnerships in the hopes of getting its upscale credit card users communicating more online.
August 7 -
Citigroup is selling another of its Diners Club card-issuing businesses, this time unloading its operation in the United Kingdom and the Republic of Ireland to Affiniture Cards, a UK-based private investor group.
August 6 -
When people can easily book appointments with small merchants, they don't always show up — and this practice has sparked demand for a system that also accepts deposits, so that merchants can be compensated for no-shows. That same technology can make it easier for companies to accept payments through Facebook pages.
August 6 -
Credit card portfolio sales this year have snapped back to a pace last seen before the recession took hold. Their prices are also rising.
August 3 -
SCVNGR, the mobile-payments provider behind LevelUp, will use its latest venture-capital infusion to sign up national restaurant chains as it ramps up efforts to expand nationwide.
August 2 -
U.S. payment-card industry rivals have decided to come together, at least for a few days, to better navigate the gargantuan task of migrating to the modern EMV chip-card standard by 2015.
August 1 -
Many small-business owners don't understand social media, and American Express Co. is making increasing efforts to instruct them in the best uses of such sites. A focus of Amex’s efforts is its forum on LinkedIn, where bird-supply vendor Mitch Rezman participates.
August 1 -
Many large merchants expressed outrage at the apparent laxity of the Federal Reserve Board's finalized rule that will allow non-exempt debit card issuers to collect a 1-cent fraud-prevention adjustment on debit card transactions.
July 31 -
Fiserv is adding a host of mobile tools to its UChoose Rewards bankcard loyalty program, starting with a mobile app that lets customers redeem their rewards points on the spot in stores.
July 30 -
The shift to EMV chip-card technology over the next few years could trigger other organizational problems for U.S. banks and merchants.
July 30 -
Visa Inc.'s debit card payment volume declined again during the quarter ended June 30 as a result of a new debit network routing rule, but the worst effects of that trend are over, according to Visa CEO Joe Saunders.
July 26 -
The heat is on for prepaid debit card marketers to match one another on certain key services and features as competition between providers escalates.
July 26 -
JPMorgan Chase's Disney debit rewards card was one of many that banks eliminated after regulation led to a slash in debit interchange revenue. Now the card is making a comeback — with a few changes.
July 25 -
Wal-Mart and Target have vocally opposed the card networks' proposed multi-billion dollar interchange fee settlement, but even these giants may not have the influence to spike the agreement.
July 24 -
Mobile wallet rivals will need to put their differences aside and work together to get the technology off the ground, a recent paper says.
July 24 -
Kmart's new reloadable prepaid debit card will do double duty for both the mega-retailer and Green Dot Corp., which provides the card.
July 18 -
Most merchants dread the idea of surcharging consumers at the point of sale, even if Visa and MasterCard are giving them explicit permission in a proposed legal settlement. But the option could prove valuable to merchants as they negotiate new contracts.
July 16 -
Neiman Marcus Inc.'s exclusive credit card acceptance policies are no more.
July 16 -
Merchants and card issuers weighing the cost of investing in Near Field Communication technology have a lot riding on the success or failure of the Isis mobile-payments test set to launch soon.
July 13 -
Rewards have become as vital as ever in recruiting and keeping cardholders. But that could become problematic if issuers are forced to cut rewards programs to offset costs.
July 12