Laura Alix is a reporter at American Banker.
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SunTrust and First Republic are taking benefits they offer to their workers, such as financial wellness training and student debt repayment, and extending them to corporate clients as benefits they can offer to their own employees. In doing so, they are strengthening relationships with valuable commercial customers.
By Laura AlixJanuary 5 -
The OCC said Thursday that the bank has yet to fully meet the conditions of a 2012 consent order requiring it to address problems in its Bank Secrecy Act and anti-money-laundering compliance programs.
By Laura AlixJanuary 4 -
Commercial customers, including small businesses, seem ready to pay up to shift to faster, more sophisticated electronic invoicing and payments, and enterprising banks that provide them the technology to do so could find it lucrative.
By Laura AlixJanuary 2 -
After visiting with dozens of banks, tech firms and retailers, the CEO of the Delaware bank concluded that he needed to create a customer experience department but could leave blockchain development to his larger rivals. He also gained valuable insights about succession planning during his time away and discovered new ways to connect with employees.
By Laura AlixDecember 28 -
Both in dollar and transaction volume, credit card use is growing at a faster pace than debit use, but one industry group predicts that overall credit union lending could decline in 2018
By Laura AlixDecember 26 -
Both in dollar and transaction volume, credit card use is growing at a faster pace than debit use. Much of the growth is coming from affluent consumers who value rewards like 2% cash back on purchases.
By Laura AlixDecember 22 -
Though Marlene Caride has no direct experience in the banking industry, she could play a key role in carrying out Governor-elect Phil Murphy’s pledge to create a public bank in the Garden State.
By Laura AlixDecember 21 -
Jones, who was CFO until last year, succeeds Robert Wilmers, who passed away unexpectedly last week.
By Laura AlixDecember 21 -
The deal for the San Diego company would be PNC's second nonbank acquisition in less than a month.
By Laura AlixDecember 20 -
Gabriel Hamani has been named chief executive of BHI USA, the U.S. banking arm of Bank Hapoalim.
By Laura AlixDecember 18