Laura Alix is a reporter at American Banker.
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In his new role, David Chubak will oversee all of Citigroup’s retail channels, product management and client segments.
By Laura AlixJanuary 7 -
Sidhu, who co-founded the digital-only unit of Customers Bancorp, replaces her father, Jay, who will remain executive chairman. The bank is also rolling out a new service that allows direct-deposit to customers to access their paychecks two days before they are paid.
By Laura AlixJanuary 7 -
Banks had the highest turnover of chief compliance officers among the 100 largest financial services firms in the world, according to a recent study. Recruiters say that’s a function of changing job demands, high pressure and poaching by fintechs — plus old-fashioned demographics.
By Laura AlixJanuary 3 -
New CEO Tim Wennes is counting on soon-to-launch digital offerings to boost consumer loans and deposits and playing up Santander's international reach in a bid to win over middle-market and corporate clients.
By Laura AlixDecember 24 -
BBVA USA said Monday that Susana Valencia will retain her job as Laredo City president while also overseeing commercial banking operations in its Texas border and Gulf Coast markets.
By Laura AlixDecember 23 -
The bank is working with a Swedish fintech to offer a tool that lets account holders track how their spending choices might be contributing to climate change. The tool may never be a big moneymaker, but it could help the San Francisco bank attract customers and recruit employees.
By Laura AlixDecember 18 -
Without admitting wrongdoing, the bank has agreed to contribute $10 million to city programs promoting homeownership for low- and moderate-income residents.
By Laura AlixDecember 16 -
TD Bank claimed the top spot in J.D. Power’s national bank satisfaction survey, but Wells Fargo showed the greatest year-over-year improvement.
By Laura AlixDecember 12 -
Many business customers are putting off expansion because they can’t find enough workers to fill available jobs.
By Laura AlixDecember 11 -
Brendan Coughlin will succeed Brad Conner as head of consumer banking, and Beth Johnson will be the bank's first chief experience officer.
By Laura AlixDecember 10 -
BB&T and SunTrust showed that big-bank mergers are still possible, but top executives at other large regional banks say that a knee-jerk response would be a mistake.
By Laura AlixDecember 10 -
BMO Harris Bank in Chicago recently became the first financial institution to offer a Mastercard that allows transgender and nonbinary people to use their preferred names. Members of that community often experience disproportionate financial hardship, in part because of employment discrimination.
By Laura AlixDecember 9 -
BMO Harris Bank in Chicago recently became the first financial institution to offer a Mastercard that allows transgender and nonbinary people to use their preferred names. Members of that community often experience disproportionate financial hardship, in part because of employment discrimination.
By Laura AlixDecember 9 -
Scott Powell, who resolved numerous regulatory problems as the head of the Spanish bank's U.S. operations, will face similar challenges at scandal-plagued Wells. As the bank's chief operating officer, Powell will report to CEO Charlie Scharf, a former colleague at JPMorgan Chase.
By Kevin WackDecember 2 -
Yale researchers have recommended several consumer banking products and services that could help those with mental health challenges manage their money.
By Laura AlixNovember 26 -
New American Customer Satisfaction Index data shows consumers slightly favored banks, which are benefiting from investments in technology.
By Laura AlixNovember 21 -
The online lender said it applied insights from its partnership with Fifth Third Bancorp in developing a new digital platform it’s marketing to other large financial services companies.
By Laura AlixNovember 20 -
In recent months federal regulators have been speaking out on the risks that extreme weather events pose to the financial system, something their European counterparts have been doing for some time.
By Laura AlixNovember 18 -
Gov. Phil Murphy signed an executive order Wednesday establishing a board that would come up with a plan to create a public bank in New Jersey.
By Laura AlixNovember 13 -
Home loan originations rose by double digits in the third quarter while auto loan originations approached an all-time high, according to new household credit data from the New York Fed.
By Laura AlixNovember 13




















