Laura Alix

Dawn Morris, formerly of Webster Financial, will also oversee marketing and customer experience.

A horrific tragedy unfolded at Fifth Third's main building in downtown Cincinnati, when a man opened fire on bystanders in and around the lobby-level branch. Three were killed, and the gunman died in a shootout with police.

The head of commercial banking at Citizens Financial urged bankers and other financial professionals to step out of their traditional roles and guide clients through corporate governance, data and other challenges that they themselves have dealt with.

The Minnesota bank said longtime executive John Elmore will retire in the spring and that it will combine two key departments as a result. It also plans to hire a chief digital officer.

Scott Powell, the CEO of Santander Holdings USA, has spent years contending with a host of regulatory problems. He outlined a long-range vision that includes a branch-focused retail push and possible acquisitions.

Finance students at Marquette University will make loans to small businesses in Milwaukee from a revolving fund seeded by Town Bank and held on the books of a local CDFI.

Santander Bank said Wednesday that the OCC had terminated a 2015 consent order related to an identity protection product. It is one of several regulatory headaches the bank and its parent company have resolved lately.

BNY Mellon, JPMorgan and Bank of America are recruiting interns from Year Up, many of whom lack college degrees but are trained in high-demand fields such as cybersecurity and anti-money-laundering.

Upgrade, a marketplace lender founded by Laplanche just a few months after he was ousted from LendingClub, has secured more than $100 million in equity capital and says it is poised to offer more consumer credit products.

Bank of America and several other large U.S. financial services companies, as part an effort organized by the Thomson Reuters Foundation and Western Union, have published resources to help smaller banks spot signs of forced labor and kidnapping.

In a newly created role, Tony Sciarrino will oversee middle-market bankers in more than a dozen offices across California.

BBVA Compass said on Wednesday that it was partnering with the broker-dealer Brean Capital to offer a variety of capital and investment banking services for community banks and correspondent banks.

The number of consumers being pursued by debt-collection agencies fell dramatically in the past year, but it's as much technicality as achievement, and bankers need to keep that in mind when reviewing the credit scores of millions of Americans.

Good credit analysts are in short supply, says David Nicholson, a senior VP of commercial lending at a community bank. But fair warning for job seekers: Only dogged questioners who can think critically need apply, because vetting business borrowers is as much art as science.

Good old-fashioned commercial credit analysts are a dying breed, David Nicholson says. Community banks need them to stay competitive in C&I, but training courses have been cut back. So he’s on a mission to teach as many students as he can.

JPMorgan Chase, SunTrust and PNC are pressuring outside counsel to get more women and minority lawyers to represent them in court even at the risk of alienating the big, traditional law firms that they have done business with for years.

Depending on the asset class, about 11%-18% of earnings per share came from tax savings. The looming question is how do they top themselves in 2019 when tax rates don’t change like they did this year.

The San Antonio company also kept a lid on expenses in the second quarter, further boosting its bottom line.

In addition to leading the company’s national business banking efforts, Peter Sefzik will also oversee small-business banking. Brian Foley, the chief credit officer for the Texas market, will succeed him as market president.

In a 2015 enforcement action, the San Francisco Fed said it had identified problems with the Pasadena, Calif., bank’s BSA and anti-money-laundering compliance programs.