-
The bank's head of treasury and payment solutions has built a team made up of nearly 80% women and 30% people of color.
By Marissa FajtOctober 6 -
The bank's chief strategy and client experience officer helped to fast-track changes allowing customers in overdraft status to be able access their stimulus funds.
By Marissa FajtOctober 6 -
As chief financial officer for the Americas, Mahtani's job includes managing communications with regulators, the board of directors and other stakeholders, an especially complex undertaking during lockdown.
By Marissa FajtOctober 6 -
At the brokerage and wealth management arm of Ally Financial, Bell leads the team responsible for shaping the insight on investing and the global markets that is shared with customers.
By Marissa FajtMay 5 -
Stubbs moved from Ohio to Texas last year to open PNC's first customer care center in the Lone Star State. Then the pandemic hit.
By Marissa FajtMay 5 -
Ranjana Clark, recently named as head of global transaction banking for MUFG Americas Holding Corp., led the rollout of a tool aimed at creating a better customer service experience for employees and customers alike.
By Marissa FajtSeptember 22 -
Over the past year, State Street Corp. Chief Marketing Officer Hannah Grove has implemented a new “Follow the Sun” strategy for the marketing department, adding hires in Poland and India in an effort to cut costs that has yielded unexpected benefits.
By Marissa FajtSeptember 22 -
A Nebraska banking veteran put up $1 million of her own money to create a microlending program that doesn't require business owners to provide traditional collateral.
By Marissa FajtMay 23 -
As banks grow and their business models become more complex, some find that adding a general counsel to the staff makes sense. Bank SNB in Stillwater, Okla., says hiring one allowed it to reduce its legal fees by 80%. Here are the pros and cons.
By Marissa FajtOctober 30