Miriam Cross

Citigroup, First National Bank and Marqeta headlined some of the biggest changes in executive leadership in the banking, fintech and payments industries.

Three of the companies that were part of the FTC's sweep, Operation AI Comply, charged consumers to open online storefronts that generated little money compared to what was promised.

Thurlow has been the CEO at Reading for 18 years, and will finish her stint as chair of the American Bankers Association in October.

Barker joined BNY in 2022 as global head of treasury services. In the first quarter of 2024, she started overseeing depositary receipts, a line of business that helps clients get listed on a stock exchange outside of their home country.

The Consumer Bankers Association launched its first campaign using social media influencers to promote credit card education, experimenting with a mix of personalities and refraining from specific card recommendations.

The company, which counts JPMorgan Chase and TD Bank Group among its customers, has also appointed a new executive chairman.

The New York community bank cited the contribution of BaaS to its core financial results, evolving regulatory expectations, and the cost of talent and technology needed to scale as factors in this decision.

Community bankers have found that demonstrating efficiency, providing proper training and describing use cases can help get employees on board with AI products.

The Treasury Department's chief AI officer said artificial intelligence can relieve the burden of mind-numbing activities such as anomaly detection and can spur employees to think more creatively.

Banks are finding that they rarely save money off the top when they migrate applications to the cloud. The more substantial benefits are about productivity and speedier development.