Miriam Cross

Digital banking apps such as Daylight, Greenlight and Re:start are helping their customers do more than stash paychecks and save for the future.

The National Credit Union Administration will soon name a director for its Office of Financial Technology and Access, which Hood — a board member and former chairman of the agency — created. He explains in an interview why the office's work is a priority.

A handful of banks and credit unions with assets under $3 billion each rolled out or expanded its use of distinctive technologies, including a contactless-payment ring.

First United Bank in Oklahoma developed a personal finance platform with a fintech that appears to be driving a rush of new savings accounts at the bank.

WaFd Bank is using conversational artificial intelligence to make the contact center and online chat experience smoother for both customers and agents.

The challenger bank for Black and Latino individuals introduced Elevate, a membership-only tier that includes access to private clubhouses and networking aimed at people of color.

Seattle Bank built CD Valet to be an unbiased resource for top certificate of deposit rates that cannot be influenced by advertising dollars.

Totem is set to debut in early 2023 and will use its fresh infusion of cash to hire more staff.

Regions and PNC are two banks that have expanded the use of their mobile branches in recent years.

Large banks are catching up to regionals and nontraditional institutions in overall reputation scores, but regional banks are winning when it comes to innovation.

Daylight, which launched less than two years ago, is building a subscription service that helps LGBTQ customers overcome the complexities of starting a family.

BMO Financial in Canada and Re:start, a neobank in Texas, are letting those displaced by war apply for accounts online with atypical documentation.

Machine learning and automation could be pivotal in helping consumers and small businesses outside the mainstream access credit and other basic banking services, several panelists said at the Financial Technology Association's inaugural Fintech Summit.

Btech Consortium, a partnership between several small banks, a venture capital firm and an asset manager, will identify emerging technologies that meet their members' near-term needs.

Onward, an app that recently raised a Series A from investors that include Citi Ventures, helps separated and divorced parents transparently share expenses and pay each other back in one spot.

Jeff von Gillern, who heads tech and ops at U.S. Bank, will retire in a year. Global CIO Dilip Venkatachari will join the executive committee and Souheil Badran has been hired to run operations.

FV Bank will let customers hold, transfer and settle both digital assets and fiat currencies in one account.

Arbor Bank in Nebraska will customize CD rates and maturities for customers and even show them other options from competitors.

Ally Financial and Truist Financial took different approaches to achieve the same aim: giving digital investing clients the option of speaking with an advisor.

The proliferation of mobile banking and online payment services like PayPal is one of several reasons more consumers have joined the financial mainstream, according to the FDIC's latest report on Americans' access to banking services.