Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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The Cleveland bank turned to Oracle when it wanted to modernize its non-real-estate consumer lending.
September 22 -
The company hopes its new technology infrastructure will help it scale and quickly roll out new products.
September 21 -
The bank's web- and mobile-based chatbot was built using software from Amazon.
September 15 -
The neobank combines digital banking with community-based assistance.
September 15 -
Marcus and Upstart are two companies that got high marks for customer satisfaction from J.D. Power but rely on digital methods to reach and underwrite borrowers.
September 1 -
The Charlotte, North Carolina, bank is one of several that have embedded automated investing in their online and mobile banking, alongside access to human advisors.
August 31 -
The banking and payment services company hopes to attract young talent.
August 30 -
The financial industry is offering loans for solar energy projects, carbon emission trackers, green mortgages and cash-back incentives to help customers go green.
August 29 -
The agency issued an interpretive rule earlier this month that said digital marketers must comply with federal consumer financial protection law. Banks will need to double down on compliance when engaging with these companies.
August 25 -
A growing number of challenger banks and fintechs are trying to help customers live more sustainable lives through carbon calculators with localized data.
August 23 -
Mos, a company that started out helping students find financial aid, is embellishing its banking features with cash advances, gig finding help and financial advice.
August 19 -
Agility Bank, Encore Bank, Queensborough National Bank and others have chosen or are considering less-mainstream core systems vendors because of their responsiveness and adaptability.
August 17 -
The online-only bank's new checking account is the first release of its Do More Business line of products for small-business owners.
August 16 -
BankTech Ventures, which is the product of five firms including two community banks, finds fintechs that its bank partners could work with and invest in.
August 15 -
Financial institutions have a solid track record of keeping customers for the long haul, but technology firms, fintechs and challenger banks are gaining ground on the incumbents.
August 15 -
Banks such as FNBO and Ally Financial have taken to the social media channel to appeal to younger customers.
August 12 -
Websites such as Credit Karma and LendingTree, which work closely with financial institutions, have had to rethink their strategies to bounce back from the pandemic.
August 9 -
The founder of the New York City bank and CDFI focused on lending to underserved communities and augmenting digital capabilities.
August 4 -
Jacqueline Reses, who drove Square Capital's successful application to become an industrial loan company, is now chairman of Lead Bank in Kansas City, Missouri.
August 3 -
The bank and insurance company for military members accused Truist Financial of infringing on the technology it claims it invented that allows the use of regular mobile devices to capture and transmit checks.
August 3
