Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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The Cleveland bank turned to Oracle when it wanted to modernize its non-real-estate consumer lending.
September 22 -
The company hopes its new technology infrastructure will help it scale and quickly roll out new products.
September 21 -
The bank's web- and mobile-based chatbot was built using software from Amazon.
September 15 -
The neobank combines digital banking with community-based assistance.
September 15 -
Marcus and Upstart are two companies that got high marks for customer satisfaction from J.D. Power but rely on digital methods to reach and underwrite borrowers.
September 1 -
The Charlotte, North Carolina, bank is one of several that have embedded automated investing in their online and mobile banking, alongside access to human advisors.
August 31 -
The banking and payment services company hopes to attract young talent.
August 30 -
The financial industry is offering loans for solar energy projects, carbon emission trackers, green mortgages and cash-back incentives to help customers go green.
August 29 -
The agency issued an interpretive rule earlier this month that said digital marketers must comply with federal consumer financial protection law. Banks will need to double down on compliance when engaging with these companies.
August 25 -
A growing number of challenger banks and fintechs are trying to help customers live more sustainable lives through carbon calculators with localized data.
August 23
