Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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The digital bank is on a larger mission to attract younger customers. It's inserting itself into the popular video game in the hope that game players will learn about its products and have fun at the same time.
By Miriam CrossOctober 30 -
The challenger bank now offers small businesses checking, lending and payments services on one platform and can link them through Plaid to external bank accounts.
By Miriam CrossOctober 29 -
The company is best known for its reciprocal deposit program, but it’s finding new ways to serve banks without competing for their customers.
By Miriam CrossOctober 29 -
Foreign banks for years have been using technology that folds several communication and information-sharing capabilities into one platform. Now Citigroup and others here are showing interest because of the growing importance of digital in the pandemic.
By Miriam CrossOctober 23 -
The media company Urban One has launched a new account that includes a prepaid debit card and encourages customers to buy from Black-owned business and lets them donate their cash back to charity.
By Miriam CrossOctober 22 -
The media company Urban One has launched a new account that includes a prepaid debit card and encourages customers to buy from Black-owned business and lets them donate their cash back to charity.
By Miriam CrossOctober 22 -
Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.
By Miriam CrossOctober 18 -
Chase First Banking is embedded in the bank's mobile app and has parental controls. It is an example of how banks are trying to attract Generation Z.
By Miriam CrossOctober 13 -
Crane Credit Union has taken an Instagram Stories-like approach, while Certified Federal Credit Union is crafting personalized email messages.
By Miriam CrossOctober 9 -
SaveBetter.com from Deposit Solutions lets consumers shop for different savings products through one portal and provides national exposure for participating banks, which include Ponce Bank in New York and Central Bank of Kansas City.
By Miriam CrossOctober 7 -
In July, the OCC issued a letter clarifying that federally chartered banks can store cryptocurrency assets for their clients. A recent global survey finds that many are wary of the risks.
By Miriam CrossOctober 5 -
Four global banks have joined American Express Ventures in contributing to BioCatch’s Series C fundraising round and earning themselves seats on its newly formed Client Innovation Board.
By Miriam CrossSeptember 30 -
Smith, Zions' chief information officer, is overseeing a broad range of tech projects, the largest being a multiyear overhaul of the bank's core system.
By Miriam Cross -
Partnering with the account-opening software firm Mantl, the New Jersey bank created a CD campaign that helped fund its Paycheck Protection Program lending.
By Miriam CrossSeptember 22 -
The app, dubbed One, allows users to save, spend, borrow and even share funds from a single account.
By Miriam CrossSeptember 22 -
The app, dubbed One, allows users to save, spend, borrow and even share funds from a single account.
By Miriam CrossSeptember 22 -
Small and midsize banks would pay for access to the Monit app and offer it to small-business clients as an add-on service.
By Miriam CrossSeptember 17 -
The new unit plans to connect the startups it backs, such as the global payments network Veem, with experts at the company who can provide business advice.
By Miriam CrossSeptember 16 -
Banks are augmenting their use of masks, distance markers and the like with apps to notify employees of exposure to infected individuals and technology meant to make branch visits safer.
By Miriam CrossSeptember 15 -
Bolster, a marketplace for executives who can fill roles on an interim or advisory basis, is expected to fill a key need for the bank’s technology and life science clients.
By Miriam CrossSeptember 11

















