Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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Discount Bank in Tel Aviv has made several discoveries, including that customers ask more in-depth questions of its bank chatbot than expected.
February 14 -
A small legal case in California brings a warning to banks: Be careful who you report for fraud.
February 14 -
The FS-ISAC hopes banks and data aggregators will adopt the updated standard for sharing customer account data.
February 13 -
Early adopters of The Clearing House’s Real Time Payments network have built gateways and accelerated fraud detection systems.
February 12 -
Early adopters of The Clearing House’s Real Time Payments network have built gateways and accelerated fraud detection systems.
February 12 -
Its latest partner, Mantl, has built software that lets consumers open accounts in four minutes. In such alliances Radius seeks expertise it lacks, gets heavily involved in product development, and tries to balance the spirit of innovation with the demands of compliance.
February 7 -
Celent analysts Alenka Grealish and Stephen Greer explain how banks in Europe and the Netherlands have built business models around open banking.
February 5 -
Large banks have begun sharing their adjusted gender pay gap ratios — how much women are paid versus men for similar jobs. The trouble is, they don’t have similar jobs.
February 2 -
Now three of the largest U.S. banks say their female employees make more than 99 cents for every dollar earned by their male peers.
February 1 -
Bankers would like to take advantage of digital marketing tools that target customers similar to their own, but there are persistent fears that doing so could make financial institutions run afoul of regulatory restraints.
January 31
