Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be addressed faster than ever.
January 4 -
The people-helping-people model proffered by LendingClub and others quickly foundered, but several startups aim to bring it back with the help of distributed ledger technology.
January 4 -
Startups that have developed the technology for real estate finance are starting to conduct a broader array of transactions, including property sales.
January 3 -
Startups that have developed the technology for real estate finance are starting to conduct a broader array of transactions, including property sales.
January 2 -
The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions.
December 28 -
Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.
December 27 -
Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.
December 26 -
Is it a bubble? Is it a fraud? There are many ways to look at the highly volatile bitcoin, few of them banker-friendly.
December 22 -
EU banks will soon start sharing customer account data with all third parties their customers approve. Very few U.S. banks have latched on to this concept. Here’s why.
December 20 -
BankMobile, the digital-only subsidiary of Customers Bank in Wyomissing, Pa., is planning to use software by Upstart to offer its first credit product to graduates and other young consumers with little to no credit history.
December 20