Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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Artificial intelligence has gotten good enough to do some of the more mundane tasks people perform at banks every day. Whether the trend will kill certain job categories entirely or make a lot of dull work more interesting, or both, is an open debate.
August 23 -
Blockchain technology is often suggested as an answer to the financial world's security problems. Banks on the Swift network are being hacked? Put those international wire-transfer instructions on a blockchain. Card-not-present fraud is up? Well then, merchants should just let people pay with bitcoin. Problem solved.
August 19 -
The clothing company says the attack has ended and all internal issues have been addressed.
August 19 -
Eddie Bauer acknowledged that a data breach compromised credit cards used in its 350 stores during the first six and a half months of 2016.
August 19 -
Eddie Bauer acknowledged that a data breach compromised credit cards used in its 350 stores during the first six and a half months of 2016.
August 19 -
People hold up blockchain as the answer to many security issues, including Swift-related hacks and card-not-present fraud. But distributed ledgers have vulnerabilities, too.
August 18 -
Banks sharing cyberthreat data is not new. But more information-sharing groups are forming, and technology is improving, to advance the effort.
August 16 -
Banks have gotten better at detecting digital banking fraud, but the process of closing and reopening accounts is still a mess and that is what could send more customers packing.
August 12 -
Banks have gotten better at detecting digital banking fraud, but the process of closing and reopening accounts is still a mess and that is what could send more customers packing.
August 11 -
To help people safeguard their card information when they shop online, a handful of fintech startups are developing ways of keeping that information hidden, providing merchants with tokens instead.
August 9



