Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
-
The personal finance app provider is working to block AI crawlers from the search giant and large language model providers from accessing much of its website.
August 8 -
The bank is giving all employees Google's Deep Search and NotebookLM, and it will start creating agentic AI virtual assistants using Agentspace.
August 5 -
The Cleveland bank is working with Personetics to provide advice and help to digital banking customers that takes into account their circumstances, current transactions and history.
August 1 -
The bank's chief information, data and digital officer shared an update on AI initiatives across the company and how he's been securely scaling them.
July 31 -
Many of the 100 banks in the BankTech Ventures consortium have expressed interest in using the data-sharing network.
July 30 -
The consumer protection agency told a Kentucky court it wants to re-examine the issues around the way bank customer data is shared with fintechs through data aggregators.
July 29 -
The New York bank is the latest to offer generative AI to all its employees and agentic AI to developers. Chief Information Officer Marco Argenti explained the bank's next steps with the technology.
July 25 -
First-party fraud — customers claiming they never made a transaction when they know full well they did — is a growing problem for banks. An emerging host of vendors including Socure are offering machine learning models that detect this.
July 24 -
Bank lobbying groups have formally objected to the recent wave of applications by crypto companies for national trust bank charters. They argue that too little information has been made public about the firms' business models and planned products.
July 23 -
Google, Oliver Wyman and Corridor Platforms offer bankers a safe space where they can experiment with using generative artificial intelligence for customer interactions.
July 21