Victoria Finkle

Can banks turn a single payment into a shopping spree? With mobile offers, edo Interactive says it's possible.

The vast majority of consumers said they were satisfied with customer service in the financial services industry, according to fourth-quarter data from a Zendesk, which provides web-based customer support to a variety of industries.

Barclays U.S. has started offering online-only, high-yield savings accounts and certificates of deposit to U.S. customers, in an effort to drum up deposits.

Hope Hardison, Wells Fargo's director of human resources, reveals the thinking behind the bank's executive pay policies and explains why CEO John Stumpf deserved a raise this year.

The Justice Department's antitrust division is probing Visa's new pricing system, signaling that regulators are still paying very close attention to how Visa and MasterCard set the fees for accepting and processing debit cards.

MasterCard's first-quarter profit rose 21% from a year earlier, as the payments network picked up debit card business in the wake of new regulations.

HSBC, BB&T, Bank of America and Regions are experimenting with new ways to attract small-business borrowers, but each bank's strategy builds on something it did well already.

An arm of Occupy Wall Street posted a letter to Citi CEO Vikram Pandit on Thursday, reiterating its request for a meeting with him.

William Lansing, the new chief executive of credit score giant Fair Isaac, discusses his relatively weak appetite for deal-making and defends the reputation of the FICO score.

A coalition of activists, clergymen, union advocates and residents from across the country is planning to hold a large demonstration at the Wells Fargo annual meeting on Tuesday.

Capital One and American Express posted strong gains in the first quarter. But they will need to keep an eye on cost containment to keep that momentum going.

Capital One Financial (COF) has set aside an additional $75 million in its reserve in the first quarter of 2012, saying some of its salespeople did not adhere to its practices in trying to sell additional products to credit card customers.

Small-business lending may be heating up for the most creditworthy borrowers, but gaps in that market remain, according to Small Business Administration head Karen Mills.

Sallie Krawcheck has had no trouble staying busy since leaving Bank of America. She recently joined the advisory board of Gold Bullion International and is on her way to growing a vast Twitter following.

Consumers are more disappointed with bank fees, but that frustration has been largely offset by more positive experiences at branches and ATMs, according to a new survey by J.D. Power and Associates.

Banks are clamoring to lend to the most creditworthy small businesses, even as credit availability remains broadly limited.

The state of Hawaii has sued seven major credit card issuers over the marketing of credit card insurance-like products, known as payment protection plans.

Bank of America has filed lawsuits against itself in a series of foreclosure-related actions that only a lawyer could love.

JPMorgan Chase and Wells Fargo reported surprisingly strong revenue growth on Friday, reversing the slumps of recent quarters. A pickup in mortgage banking returns helped.

Wells Fargo on Friday reiterated its plans to slash costs over the next year, but executives gave themselves flexibility to rethink those cuts later.