Victoria Finkle

A merchant industry group sings its own praises on debit interchange rules … and threatens new fights.

Discover Financial Services posted strong gains in the fourth quarter ending Nov. 30, as it continues to grow its total loans and expand its presence in private student lending.

JPMorgan Chase & Co. has simplified the disclosure forms for its checking accounts, becoming the first large back to adopt model disclosures proposed by the Pew Charitable Trusts.

The outpouring of consumer anger that found an outlet in Bank Transfer Day could actually improve some banks' relationships with their customers.

First Niagara's chief knows how to party, photos show. Lighter moment is part of serious effort at breaking the ice with new employees of a rapidly growing company, officials of the Buffalo bank say.

It costs a bank $349 a year on average to maintain a checking account. As banks decide whether or not to add fees to their free checking offerings, they must evaluate their costs carefully.

Want to defuse disgruntled customers and Occupy protesters across the country? Perhaps bankers should consider the power of a well-timed juicy cut of beef. At least that's the advice of Peter Shankman, founder and chief executive of social media firm the Geek Factory.

As retail bankers struggle to mend their reputations and relationships with their increasingly disgruntled customers, some executives are confronting the problem more directly than others.

Online banking provider PerkStreet says business is booming thanks to consumer frustration over new checking fees at big banks.

Banks looking to tune up their public image these days could take a lesson from Ray Jay.

MasterCard Inc. and Western Union Co. are expanding a program that lets customers send money via prepaid cards, the companies said on Tuesday.

By purchasing Bonneville Bank, prepaid company Green Dot will be putting itself under the scrutiny of traditional banking regulators. But it may escape increased oversight from the Consumer Financial Protection Bureau.

Occupy Oakland deposited $20,000 in a Wells Fargo account several days after it protested the evils of big banks outside one of the bank's branches.

Wells Fargo & Co., Bank of America Corp. and other large lenders are fleeing the reverse mortgage industry, leaving specialty lenders with more business than they know what to do with.

American Express and Target are officially launching a prepaid card, in the credit card company's latest effort to expand its prepaid operations. The deal also bulks up Target's financial offerings without requiring the Minneapolis retailer to recommit to its existing bank operations.

Some banks are starting to notice the poor customers they have long ignored. Regions Financial Corp. is one of several banks expanding its check-cashing and the other "alternative" financial services that have long been offered by Wal-Mart and other non-banks.

American Express Co. announced on Tuesday that it will invest $100 million in early-stage digital commerce startups, as the company steps up its efforts to court younger, tech savvy consumers to widen its customer base.

NetSpend Inc. has landed a deal to issue payroll cards to corporate customers of a large, unidentified Northeastern bank as the prepaid card company recovers from setbacks this year.

The new HARP may help. But its sister program HAMP should also be revised so more borrowers can qualify, mortgage executives and community advocates say.

Men are from Egypt, women are from Disney World. That's the case according to an online survey by Royal Bank of Canada of more than 1,500 Canadian rewards cardholders who were asked what tourist destination they would most like to visit.