W.B. King

VACAVILLE, Calif. — Whatever you do, don't call it a branch. Travis Credit Union 23rd location is a Financial Solution Center.

Despite reports of an uptick in fraud related to Apple Pay, credit unions are still rushing to add the service, chalking up the latest string of financial fraud tied to Apple Pay as the price for early adoption.

SAN DIEGO — The first-ever Commercial Mobile Deposit Capture (CMDC) launched here last month. The app will enhance credit union banking services for small business owners and account receivable vendors.

BURBANK, Calif. — Three years ago Burbank Community Federal Credit Union rebranded itself as UMe Federal Credit Union. With a mobile-first product strategy, the $165 million CU has realized significant market gains, including a 30% jump in real estate lending.

SAN FRANCISCO — To partner eligible members with potential credit unions they can join, Sam Brownell has launched a KickStarter campaign here for Credit Union Match.

AUSTIN, Texas —Some have referred to 2014 as "The Year of the Breach," but we could be headed for "The Decade of the Breach," if all the stakeholders, including financial institutions and their regulators, don't speed up their efforts to head off mounting security threats.AUSTIN, Texas —Some have referred to 2014 as "The Year of the Breach," but we could be headed for "The Decade of the Breach," if all the stakeholders, including financial institutions and their regulators, don't speed up their efforts to head off mounting security threats.

LONGVIEW, Texas — East Texas Professional CU saw member sales increase at the same time average visit times decreased after implementing a new lobby tracking system.

RANCHO CUCAMONGA, Calif. — Last year CO-OP Financial Services revisited its mobile app offering and determined that to remain competitive, updates would be required.

Offering a mobile banking app is the price of admission in today's financial services marketplace. But simply providing members with an app doesn't necessarily equate to high adoption/user rates.

Vendor management, malware, inadequate training and keeping up with patches lead list of IT issues.

TAMPA, Fla. — A new credit union gaming app is slated to show up in both Apple and Google app stores as early as Feb. 28 as a result of GTE Financial CU's inaugural "Got Game" competition.

MADISON, Wis. — When it comes to private student loans, the growing success of Internet-driven lending models that can offer lower rates has caught the attention of some credit unions executives.

Behind the scenes at SafeAmerica Credit Union's core conversion, a tech executive finds the project consumes more of his time than he ever thought it would, with tasks like testing, data cleansing and data integration requiring attention.

PLEASANTON, Calif. — Last May, SafeAmerica Credit Union undertook a near yearlong process: updating its core from Fiserv to Corelation.

What does 2015 hold for credit unions when it comes to technology initiatives?

WEST JORDAN, Utah — In an effort to better educate new employees about financial literacy, Mountain America Credit Union has developed a series of videos on topics ranging from indirect lending to business services and outbound sales.

MELBOURNE, Fla. — To modernize its cross-departmental technologies, Space Coast Credit Union decided to adopt a new core platform that its executives say will complement ancillary product offerings.

As bells jingle, candles flicker and holiday cheers resound this merry season, credit union IT executives are secretly hoping for bigger budgets, more automation, better telephony and much, much more.

BALTIMORE — A new biometric automated teller machine will soon allow members of Securityplus Federal Credit Union to conduct transactions via a kiosk equipped with facial recognition biometric software.

BALTIMORE — Building brand awareness is challenging for any organization, especially if employees have trouble understanding management's brand objectives. This was the case for Securityplus Federal Credit Union until a new approach was taken.