Will Hernandez

Many bankers say they’re more comfortable with using artificial intelligence behind the scenes, but others — including Synchrony and Wells Fargo — insist AI can be used to interact with customers if it’s deployed properly.

Spring Labs is spearheading a group of prominent fintech lenders to use a blockchain-based, peer-to-peer network to share consumer information to help with ID verification on loan applications.

Timothy Mayopoulos is back in the mortgage industry, becoming the new president of the digital mortgage technology developer Blend, months after leaving his post as Fannie Mae’s CEO.

The head of Fiserv hinted that it will pitch the point-of-sale platform Clover, which it would get in the First Data deal, to community banks as a way to defend their small-business market share from Square.

Efforts to build better connections to bank customer data, trade digital currency and explore artificial intelligence for security and compliance purposes were some of the biggest draws of fundraising for U.S. startups.

The strategies to foster innovation are changing to emphasize cost-effective effort and granting fintechs more control over development.

The coming year will bring a wave of data-sharing deals between banks and fintechs, increased bank use of automated advice, marked changes to financial jobs as a result of automation, and much more.

A partnership between the mobile carrier and BankMobile could help stripped-down banking and deposit transfer services find a footing among U.S. customers.

Both sides acknowledge where expectations haven't been met, and are feeling the same market pressures to adapt faster.

Both sides acknowledge where expectations haven't been met, and are feeling the same market pressures to adapt faster.