BankThink

The payments process isn’t about just checking a box or signing a check anymore; it’s about cultivating genuinely beneficial relationships for all involved that build trust and drive growth, writes Ravi Thakur, senior vice president of business acceleration at Coupa.

Leveraging the trust relationship the bank already enjoys with its customers, based on robust security, engagements can go beyond run-of-the-mill transactions, writes Sherif Samy, senior vice president of North America at Entersekt.

The advent of self-service apps has reduced the frequency of customer-employee interactions at banks, but that just makes face-to-face time all the more valuable.

Facebook’s WhatsApp unit has been testing its payments app in India since May; investors price in an almost a 90% probability of no Fed hikes this year.

Coordinated, shared identity verification and management is certainly attractive, but there is also tremendous risk and potential liability issues, according to Sunil Madhu, founder and chief strategy officer for Socure.

The crypto market has typically been viewed as too risky to make insurance viable, but there are ways to enhance risk management, says BlockRe’s Raymond Zenkich.

The banking industry has long been critical of the government-sponsored enterprise, but the system could provide valuable banking services to large swaths of the country currently lacking access to them.

The industry has largely avoided added federal oversight after the Equifax hack; the product has created a “financial albatross” as consumers game the system.

Blockchain technology will allow players to purchase items or games faster, while ensuring their payments are secure, according to Nicolas Gilot, co-CEO of Ultra.

No matter how far the Massachusetts Democrat goes in the next presidential race, the financial regulatory issues that she trumpets will be front and center.