BankThink

Nine female crypto leaders are profiled in Glamour magazine. Nasdaq’s Adena Friedman can envision it being a crypto exchange someday. Some banks in Brazil show progress on overcoming a sexist culture. Also, moms react to Kate Middleton.

Banks often get pushback for spending on improvements to service, but these investments could help retain customers for decades.

Vice chairman set to leave agency on Monday; big regionals are caught in the middle, losing share to both the biggest national banks and community institutions.

Younger consumers are more willing to shop around compared to previous generations, and the on-demand economy means there is an expectation of instant gratification, writes Julian Wallis, retail director at Rambus.

Financial institutions engaged in virtual currency markets face a number of risks — proceeding carefully is justified.

The financial reform law may hinder growth modestly in the short term, but it should be judged by its impact on the economy years down the road.

Wells may have tried to lure 401(k) customers into more expensive IRAs; Hensarling says he will go along with Senate version of Dodd-Frank rollback.

AI is about maximizing technology to drive greater business insights, making brands more efficient and more connected to their customers, our jobs more fulfilling and meaningful and giving us a more personalized experience in our daily lives, writes Anant Kale, CEO and founder of AppZen.

Whether you like the idea or hate it, expect to hear a lot more about postal banking over the next two and a half years.

Although there's often a tension between regulation and innovation, the sandbox concept can help startups, regulators and incumbent banks better navigate experimental financial technologies.