BankThink

Wei Ke, a partner with Simon-Kucher & Partners, explains how banks can help consumers get over their price sensitivity.

As payments guru David Birch notes, multiple currencies spur competition and innovation, and can reduce stagnation, writes Eric Grover, a principal at Intrepid Ventures.

Distribution methods are constantly changing and being altered so that the maximum amount of people can gain access to these unregulated currencies, writes Mariam Nishanian, a representative at Dentacoin.

The gulf between those at the upper ends of the wealth ladder and lower-income Americans has worsened markedly since the financial crisis, despite the trillions of subsidies that taxpayers provide for housing.

Prodigy Finance, a London-based graduate student lender, gets $240 million in new funding round; Bitcoin Cash value soars.

Removing friction across channels and payment types not only leads to a transformative digital banking experience, it also helps ensure those positive outcomes translate to business success for financial institutions, writes Mark Little, senior user experience researcher for digital channels at Fiserv.

Knowledge picked up from the best customer-facing staff should be delivered by AI systems in a contextual manner at the right place and the right time to handle customer queries in the age of digital commerce, writes Anand Subramaniam, senior vice president of worldwide marketing for eGain Corp.

In times of economic stress, customers tend to flood the U.S. banking system with deposits. But the leverage ratio penalizes banks for conducting this core banking function.

The bank agrees to pay $6 million to a California couple a judge said was illegally foreclosed on; do rewards programs help or hurt card issuers?

Shopping cart technology, digital payments, advertising platforms and global order fulfillment allow new brands to compete on a global scale, writes Tony Holbrook, vice president of marketing and commerce at Ingram Micro Commerce & Fulfillment.