Mobile technology

Customers reported failed subscription payments and support issues, though a backup system kept some basic functionality online.

At the Los Angeles Clippers' Intuit Dome, technology developers hope to forge transaction habits that can be replicated elsewhere.

USAA claims to have developed the mobile capture deposit technology and has already successfully sued Discover and Truist, among others.

Financial institutions such as U.S. Bank and USAA are seeing high engagement with their customers via the mobile app. Experts say banks need to do a better job of capitalizing on this interest.

The $684 billion-asset institution adopted the family finance fintech's app and linked debit cards to provide account holders with tools for educating their children about the financial system.

Joining forces with mobile and faster payments, generative AI is coming on board to help deliver better customer experiences and combat fraud

Branches won't succeed without significant investment in mobile and in-branch technology; but failing to invest in bankers themselves is just as big a problem.

A digital-payment trend that began during the COVID pandemic is being bolstered by features such as rewards and state ID storage.

The consumer nonprofit reviewed 10 banking apps and flagged that transparency and inclusivity practices on the financial institutions' websites don't always carry over to their mobile apps.

The personal finance site is rolling out changes to its app that incorporate AI-powered chat and explanatory articles customized to each user.

Experts explain which features customers expect, which they love and where banks are creating a competitive edge with their apps.

Amazon, Apple, Meta, Alphabet and X have all been ramping up their ability to offer payments services, loans and other traditional bank products.

Zolve, a fintech that serves folks moving to the U.S., partnered with Gigs, a German startup, to roll out its mobile plan product.

PeoplesBank in Massachusetts and others have developed digital brands that cater to younger customers' demands for smoother technology and mobile experiences.

People love the convenience of nonbanks' financial apps. Regulators could make it much safer for them to share their data with third parties.

Five Star Bancorp expands into San Francisco, American Express to integrate with data aggregators Plaid and Yodlee, Bank of America reworks leadership in its investment banking unit and more in this week's banking news roundup.

The bank's new Long Game app rewards users for saving and dangles the chance to win cash prizes.

Greenlight, developer of a digital banking app for kids and parents, launched a B2B product for financial institutions. Morgan Stanley and WaFd Bank are early partners.