BankThink

When you look at the potent combination of Prime customers (who are the only ones eligible to shop on Prime Day) and Echo owners, Amazon was shrewd to give those customers extra special treatment.

Announcing that a formerly free product or service will now cost money exposes banks to reputational risk. But the process doesn’t have to end in customers getting angry.

Former Visa CEO replaces Gerald Hassell; Acting Comptroller Noreika asks Cordray to delay rule that makes it easier for consumers to sue banks.

The CEO of Keefe, Bruyette & Woods, a top matchmaker for bank mergers, explains why large banks will soon return to dealmaking after a long absence, the case for starting new banks and the enduring value of branches.

The move will explore the risks and opportunities of the new technology, and the group membership allocation across agencies and stakeholder groups seems to be a reasonable way to include a range of opinions, writes Rob Viglione, co-founder of ZenCash.

With a heavy focus on the granular details of compliance, bankers and regulators might miss the big picture — not unlike New York City’s approach to fighting crime in the 1990s.

Plenty of CUs make mistakes in their strategic planning sessions, but -- even more alarming -- there are a number of credit unions that don't do any strategic planning at all.

Investors blame Washington gridlock, lowered expectations for price drop; Wells Fargo looks to narrow its focus as it jettisons some units.

Open APIs can bring speed and flexibility to P-to-P payments, e-commerce and financial services. But there's also identity and performance risks that banks need to address, writes Rahul Singh, president of financial services at HCL Technologies.

On the discussion table: Alipay, Jack Ma, blockchain, AI, building a true digital system, payments, financial inclusion.