Compensation
Customers cite a large mix of reasons for why they do or do not trust specific financial institutions.
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Neglect of the employees who personally interact with customers can undermine even the most carefully crafted business strategy.
October 30 -
Two-thirds of American adults report experiencing financial trauma in their lives, and the vast majority say they are still feeling its negative effects. Improving financial literacy can help.
October 27
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The head of the Consumer Bankers Association takes issue with a recent BankThink article questioning bank CEOs' commitment to promises made in response to the Black Lives Matter movement.
October 26 -
Three years removed from the Black Lives Matter protests, banks have not fulfilled their promises to help close the racial wealth gap.
October 23 -
Banking leaders were honored and offered motivating wisdom for women to ascend the corporate leadership ranks at American Banker's Most Powerful Women in Banking Gala this year.
October 13 -
The Pittsburgh-based regional bank expects to save $325 million next year as it reduces its staff by 4%. Executives said the cuts are necessary because revenue has fallen amid a surge in interest rates and a decline in loan volumes.
October 13 -
The job cuts came after CEO Bill Demchak said in July that he was "taking a hard look" at opportunities to reduce expenses. PNC joins a growing list of banks that have laid off workers amid declining growth prospects.
October 11 -
Employees are more likely to view diverse and inclusive environments as healthier places to work, according to new research presented at American Banker's Most Powerful Women in Banking conference.
October 5 -
The former Bank of the West CEO told honorees at American Banker's Most Powerful Women in Banking NEXT Awards ceremony to be confident in themselves, but also to have empathy for others as they strive for senior management positions.
October 4
