Consumer banking

The Consumer Financial Protection Bureau is treading a fine line between protecting individuals from wrongdoing and acting as if it knows what's good for them. American Banker staffers discuss how behavioral economics is shaping its policy decisions.

November 4
3:34
Thumbnail for Video: Is the CFPB Using Behavioral Economics to Justify Big-Brother Policies?
  • Thumbnail for Video: How to Find the Best Bank Employers

    The best banks to work for often provide their employees with good benefits and flexible schedules — but they also have more specialized perks, from free rental cars to career counseling, according to American Banker Magazine's November cover story. Editor-in-Chief Heather Landy discusses what sets some banks apart in the workplace.

    October 31
  • Thumbnail for Video: QM's Threat to Banks, Minorities

    A Federal Reserve study has added new urgency to mortgage lenders' search for a way to navigate between the qualified mortgage rule and fair lending statutes. American Banker staffers discuss.

    October 28
  • Thumbnail for Video: How to Avoid Debt Collections Headaches

    Regulatory concerns dominated the dialogue at a recent debt collections conference in Chicago. Industry practitioners offered a recipe for operating under strict new oversight and for complying with a raft of new regulations. American Banker editors discuss.

    October 24
  • Thumbnail for Video: P2P Market Has Banks, Rivals in Fierce Fight

    The person-to-person payments market is heating up and has banks going head-to-head with a pack of crafty upstarts. At stake is a service that, after numerous false starts, may be on the verge of replacing cash for a wide range of transactions.

    October 21
  • Thumbnail for Video: The High Risks and Rewards of Wealth Management

    Banks of all sizes are looking to ramp up wealth management operations as other businesses sputter. Along with the promise of high fee income come high risks-including the regulatory and reputational varieties. American Banker editors discuss.

    October 18
  • Thumbnail for Video: What the Debt Deal Means for GSE Reform

    The U.S. Senate's leadership in resolving the government shutdown offers evidence that it’s also likely to lead the way in reforming mortgage giants Fannie Mae and Freddie Mac. That's good news for the many bankers who favor the bipartisan Corker-Warner bill over a House alternative authored by Texas Republican Jeb Hensarling.

    October 17
  • Thumbnail for Video: Bank of the West Execs on Winning Wealth Customers

    About 80% of Bank of the West's wealth management customers are existing customers from elsewhere in the bank, according to John Bahnken, head of wealth management for the San Francisco bank.

    October 13
  • Thumbnail for Video: Bank of the West Expands Wealth Business

    The San Francisco unit of French bank BNP Paribas is in the "early part" of its plans to enlarge its asset-management operations, but Bank of the West already has tripled its number of financial advisors and doubled its number of wealth-management customers.

    October 13
  • Thumbnail for Video: Mooney: We Have an Extra Obligation to Do It Well
    WIB PH

    KeyCorp's Beth Mooney on what her CEO role symbolizes.

    October 11