Consumer banking
Consumer banking
-
Federal and state regulators filed lawsuits against two debt collection rings for allegedly using threats and abusive language, including falsely stating that consumers would be arrested. The operations collected more than $45 million in supposed debts, according to the complaints.
February 26 -
Doral Financial suffered another setback as a Puerto Rican court ruled that the company is not entitled to a $230 million refund tied to overpaid taxes.
February 26 -
Problems related to loan servicing dominate the consumer complaints about mortgage companies made to the Consumer Financial Protection Bureau, but an agency official expressed optimism about the industry's response to these grievances.
February 26 -
The Massachusetts senator recently argued that community banks have little need for regulatory relief. But a closer look at recent FDIC data shows that the health of small banks has taken a turn for the worse in the aftermath of Dodd-Frank.
February 26 -
CIT's John Thain and OneWest's James Otting, scheduled to speak today at a public hearing on their $3.4 billion M&A deal, will face complaints from community activists that they owe the public more after receiving substantial government help during the financial crisis.
February 26 -
F&T Financial Services in Porterville, Calif., has agreed to buy Pan American Bank in Los Angeles.
February 26 -
Everyone knows the proverb "Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime."
February 26 -
OceanFirst Financial in Toms River, N.J., has agreed to buy Colonial American Bank in Middletown, N.J.
February 26 -
BB&T has received subpoenas from the Justice Department tied to a probe of the Winston-Salem, N.C., company's FHA lending.
February 25 -
Across the country, community banks are defying the stereotype of small institutions as technological laggards, sometimes introducing useful digital features well ahead of the better-resourced and purportedly savvier big banks.
February 25 -
Small banks don't have the budgets of large-bank competitors, but with nimbleness and creativity they are sometimes first out of the gate with innovative technology, from real-time payments to biometric authentication. We scoured the land for examples of tech-savvy community banks and chose the following 10 standouts.
February 25 -
On the acquisition trail, Minnesota's Frandsen Financial picked up nine legacy imaging systems. A new system and shared database unlocked many years' worth of archived checks and statements.
February 25 -
Getting employees used to using fingerprint scanners was the biggest challenge to Clear Lake Bank's biometrics project.
February 25 -
With a strong financial commitment and a goal of "building cool stuff," the Boston community bank hopes to continue to innovate.
February 25 -
Using Splunk Cloud, Orrstown is trying to go beyond merely monitoring network traffic at a time when cyber threats keep mounting.
February 25 -
The Boston bank has become one of the few to let customers open accounts by snapping a photo of their driver's license.
February 25 -
One in three struggling homeowners who received a loan modification through the Home Affordable Modification Program ultimately redefaulted on those loan.Meanwhile, the program that was supposed to help some 4 million families avoid foreclosure has helped only a fraction of that amount, according to a report presented to Congress.
February 25 -
An Illinois bank has pioneered the use of a mobile app that queues up ATM transactions.
February 25 -
The acquisitive Bank of North Carolina is using a new iPad and desktop app to help its frontline employees make product recommendations to customers.
February 25 -
The Connecticut lender overhauled its enterprise risk management system after becoming frustrated with inefficient spreadsheets.
February 25





