Consumer banking
Consumer banking
-
Departments across large institutions remain siloed, which leads to poor customer service. Fintechs are poised to take business from unhappy consumers unless banks address this problem.
May 8 -
Consumers expect financial institutions to provide mobile applications that combine ease of use with top-class security features. Biometrics could help credit unions keep up with these high-stakes technology demands.
May 8 -
Lenders say they are seeing a rise in synthetic identity and other types of attempted fraud. Here’s what they are doing to thwart it.
May 7 -
Bank 34 will no longer sell mortgages in the secondary market as it looks to reduce its reliance on volatile revenue streams.
May 7 -
Triad Business Bank adds to the list of de novo efforts taking place in the state.
May 7 -
Lawmakers from both parties oppose a Small Business Administration proposal to raise guarantee fees. The clash could lead to a halt in operations this fall.
May 7 -
Sound Bank has new management as part of the transaction. It will also get a new name and expand into higher-growth markets.
May 7 -
Mariel Beasley, co-director of Duke University’s Common Cents Lab, who studies consumers’ financial behavior, says savings "nudges" in apps often fall flat. Here's why.
May 7 -
The Mile High City has been disrupted by a number of big M&A deals, providing an opening for other banks to benefit.
May 6 -
The Maryland company has hired interim CEO Susan Riel to officially take over the post.
May 6 -
The California company was issued a consent order after it failed to meet the conditions of a January 2018 informal agreement.
May 6 -
The company will record a $2.1 million pretax gain in the second quarter after selling Summit Insurance Services to the Hilb Group.
May 6 -
Banco Bradesco said it will use the acquired bank to expand its investment offerings in the United States.
May 6 -
Big banks may have found a way to lower needed reserve levels; with Brexit delayed, Goldman will hold off on expansion.
May 6 -
Profitability improved significantly last year for banks with less than $2 billion of assets, but not because of anything they did. Some troubling trends lurk beneath those big gains too.
May 5 -
Tandem Bank has approval from the Georgia Department of Banking and Finance as its aims to become the state's first new bank since the financial crisis.
May 4 -
Aging tech systems have become a "pain point" in financial services, and VC firms have backed newcomers trying to push aside traditional vendors and win over banks and credit unions.
May 3 -
Community banks in the state have struggled to attract the funds to meet surging loan demand, but that could change now that a new law has made it easier for them to accept government deposits.
May 3 -
If credit unions hope to capture America's largest potential consumer base, they're going to have to do a better job of explaining their value proposition.
May 3 -
MidFlorida Credit Union has agreed to buy the $730 million-asset Community Bank & Trust of Florida in Ocala.
May 3






















