Credit Union Journal - February 27, 2017

Credit unions need to be careful of what they wish for.

CFPB overreach continues to negatively impact credit unions, who are being punished for behaviors they never engaged in. The easiest way to provide regulatory relief for CUs is to finally exempt the movement from all CFPB oversight.

Back-office and member-facing technology can provide valuable data to help shape the member’s experience, keeping it long on service but short on time spent waiting.

The industry had cause to celebrate when the regulator revamped its MBL and FOM regulations, but several fights are brewing.

Throughout her career, Wegner Award-winner Maria Martinez has looked for new ways to serve the underserved – no matter which side of the U.S.-Mexcio border they’re on.

Less than a decade after its launch, the Cooperative Trust has brought youth and coolness back to credit union land, earning the group one of this year’s Wegner awards.

An innovator in the fields of payments and shared branching, the recently retired CEO of CO-OP Financial Services returns to CUNA’s GAC — and dons a tux — one last time.