Location: Lansing, Mich.
Assets: $3.25 billion
Asset Category Rank (more than $1B): 5
Overall Rank: 8
Assets: $3.25 billion
No. of employees: 722
CEO: April Clobes
With more than 440 employees in the millennial generation – a solid 62% of its total staff – Michigan State University Federal Credit Union recently enhanced its leadership and pre-management development programs to include enrichment courses on financial topics such as budgeting, purchasing a vehicle or buying a home.
“These courses help guide them as they move into new life stages, as well as help them in advising our members,” said Human Resources Manager Chelsea Goodsell. “We also provide a tuition reimbursement program where the credit union will help pay for business-related courses.”
The CU’s Annual Awards Dinner is so popular that 90% of employees attend. Other annual events include a summer picnic and departmental pot luck meals. In 2016, “Connect” was launched, a platform that allows employees to share stories, learn about one another and connect with other departments via an intranet website.
“Employees are able to post #ShoutOuts, #MemberFeedback and many other posts, which are aggregated by their hashtag, similar to Twitter or Facebook,” said Goodsell. “This allows for employees to make connections across the credit union as we continue to grow.”
CEO April Clobes also pens an “Ask April” blog where employees can post questions or suggestions. Clobes often directly responds to staff queries and incorporates appropriate feedback into company policy.
“Overall, we work to create an environment where employees feel comfortable bringing questions or concerns to their managers,” said Goodsell. “We have a very open-door environment where informal feedback is encouraged on an ongoing basis.”
Founded in 1937, MSUFCU currently operates 17 branches serving more than 200,000 members.
