Four Steps To Improving IT
LAS VEGAS-Mount Lehmon CU GM Gene Blishen offeres this advice to CU managers:
1. Understand your IT business. "IT execs are like prima donnas. They like to build empires and they like to tell everyone what can't be done."
2. Failures allow you to move forward.
3. There are business rules and there are IT rules.
4. Transactions equal commodities, "but you can always add value to it. This is the place where you can use technology to create the value-add."