CINCINNATI Kemba CU has adopted Financial Management Solutions Inc.’s Teller Management System.
The company said its TMS will enable the $575-million credit union to improve scheduling of its part-time staff during peak transaction times, and also to better manage its employee activities during forecasted lulls in branch traffic.
“FMSI’s Teller Management System seamlessly gives us the workforce optimization reports and online scheduling tool, we need to align our staff for optimal productivity and service,” said Kristyn Dix, assistant vice president branch operations at Kemba CU.
Through the collection and then preparation of teller transaction data from an institution’s core system, FMSI said Teller Management quickly empowers management teams with easy-to-read and actionable business intelligence.
