HERNDON, Va. – Northwest FCU is the first financial institution to offer My Virtual StrongBox, a new DigitalMailer product that allows members to place documents into their credit union’s online document library.
My Virtual StrongBox is similar to physical safe deposit boxes in credit union and bank vaults, but with online capabilities that include easy and accessible permission-based retrieval.
The product is equipped with initial strongbox storage sizes designed for individual and small businesses, but customers can purchase additional space if needed. Users can customize folders to aggregate documents and share them as necessary. For example, a customer can retrieve a copy of a will via a smartphone while sitting at an attorney's office.
"Helping our members organize their financial lives all under one roof is exactly what a financial partner should do,” said Greg Gibson, chief operating officer for the $2.1 billion credit union.
DigitalMailer designed the Software-as-a-Service as a real depository, rather than a temporary storage drop or transfer station. It's available as a stand-alone product or integrated into DigitalMailer's Electronic Document Management System. The service can be private-labeled and is adaptable to financial institutions, insurance companies, and wealth management and financial services firms.
