CUSO Teams With DigitalMailer
WASHINGTON-Credit Union Student Choice has partnered with DigitalMailer to use its Customer Communication Center (CCC) to securely house online reports and other important documents for Student Choice's credit union partners. The partnership alows the CUSO to automate it loan portfolio reporting, saving both time and money, the firms said.
For info: www.studentchoice.org or www.digitalmailer.com
Firm Forms Indirect Lending Unit
MINNEAPOLIS-Wolters Kluwer Financial Services said it has formed a new indirect lending business unit to strengthen its commitment and expand its reach across the broader indirect lending market. The company said creation of a dedicated indirect lending group aligns all of its indirect lending offerings within one business unit.
For info: wolterskluwerfs.com
Akcelerant Hosts Conference
SAN ANTONIO-Akcelerant co-hosted its 2009 Customer Educational Conference here with its strategic business partner, SWBC, a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.
Malvern, Penn.-based Akcelerant said its fourth annual conference featured three days of industry learning, product sessions and networking. Topics included auto remarketing, bankruptcy, generating more loans and improving growth strategies. Featured presenters included Rex Johnson, founder of Lending Solutions; Tom Kontos of ADESA and Patrick Adams of St. Louis Community CU.
For info: www.akcelerant.com or www.swbc.com
Sales Measurement Solution Updated
CENTERVILLE, Ohio-Support Financial Resources, Inc. has unveiled key changes to Service Experiences Mystery Shopping and Performance Coaching Program, its employee performance measurement and coaching software.
The company said the expanded design allows a credit union to measure sales skills based on actual progress of training, development, and expectations regarding its sales strategies and culture.
For info: www.QualityCPI.com
