TUCSON, Ariz. – Vantage West CU has upgraded its 34 ATMs with Diebold technology, adding deposit automation to 11 of them.
The company said its deposit automation-enabled Opteva ATMs will allow Vantage West’s members to complete envelope-free deposits at the self-service channel. Members simply insert cash and checks into the ATM and scroll through screens to review and verify deposits. Diebold said the teller-like transactions provide greater confidence for members, who receive detailed receipts featuring images of their deposited checks. Diebold said its current deposit automation technology delivers the industry’s fastest transaction time, accepting deposits of up to 30 bank notes and 10 checks in less than 60 seconds.
“Rather than completing a routine ATM upgrade, we wanted to provide our members with the additional conveniences and better ATM experiences offered through deposit automation,” said Stefan Harris, vice president, information technology for the $1.1-billion credit union. “The technology also provides multiple benefits for our business operations, including reduced ATM courier visits, faster check verification and streamlined processing.”
Vantage West initiated its ATM fleet refresh to meet new Americans with Disabilities Act requirements for ATM accessibility, as well as Payment Card Industry regulations. The new Diebold ATMs meet all ADA requirements, including height, reach, access, privacy and voice guidance. Through its integrated services offering, Diebold said it will enable PCI compliance by maintaining up-to-date antivirus software using ATM Endpoint Protection by Symantec and ensuring all programs have the latest versions and security patches using Diebold’s software deployment service.
