Payments Forum 2022

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Session archives
2022
PAYMENTS FORUM 2022 is the essential event to explore up-to-the-minute trends and new tech impacting the payments industry. From cards to crypto, this is where experts and thought leaders address the challenges and opportunities impacting the shifting payments landscape.
General Sessions
Capitalizing on this Pivotal Moment: Tangible Takeaways

This final session of the conference will take into account all of the emerging trends and behavioral shifts explored and what it means for moving forward thoughtfully.

May 23
Inside Walmart’s Financial Inclusion Strategy

Can payments be a means to bring the underserved into the fold? Walmart is banking on it and is setting out to become a one-stop financial shop. Hear from the VP of Financial Services for the world’s largest retailer.

May 23
Payments Opportunities in the Metaverse

This session will provide a glimpse at an emerging phenomenon, delving into factors like interoperability and digital identity to provide guidance on how financial institutions can jump in.

May 23
Better Together: How Fintechs and Banks Can Pave the Way for a New Payments Landscape

What are tangible steps banks can take to become integral players in these new ecosystems, and what are fintechs looking for in their banking partners?

May 23
Lessons for the Payments Industry from the Russian Invasion

Will there be a decoupling of international payment markets? And will the sanctions push development of central bank digital currencies, blockchains or other alternatives?  

May 23
Conference Luncheon: The Top 3 Ways your Brand Can Tap into the Gold Mine of Loyalty

In this session, Kobie's Chief Innovation Officer, Dave Andreadakis, will arm attendees with actionable tools and tactics, empowering your organization to unlock the full potential of loyalty and optimize program ROI.

May 23
New Models to Bring in the Unbanked

This session will detail the groundbreaking technologies on track to bring electronic payments to anyone with a mobile phone.

May 23
How to Accelerate Trust Across The Digital Economy and Reduce Financial Crime

Learn from this session how you can achieve globally compliant IDV that is fast and accurate and reduces financial crime.

May 23
Cashless Payments Without Borders: Developments to Move Money Around the Globe Quicker

What can we expect to see in the next 12-24 months in the cross-border banking space?

May 23
Breakout sessions
Cards and Beyond: Tapping into Emerging Technologies

This panel will explore how issuers can utilize strategic partnerships with tech providers to remain competitive and become leaders in an increasingly digital-first payments landscape.

May 24
Cards and Beyond: Future Proofing for Card Issuers & Financial Institutions

What's the key for established players in the card space going forward?

May 24
Cards & Beyond: Virtual, Physical or Somewhere in Between?

This panel will grapple with questions about functionality and form factor of next-generation credit cards.

May 24
Buy Now, Pay Later: Risk vs. Reward: Examining BNPL's Lasting Impact on Credit

Driven by heightened e-commerce spending during the pandemic, the BNPL industry will grow as much as 15 times its current volume by 2025 to exceed $1 trillion in annual gross merchandise volume, according to CB Insights. But what does that mean for how credit will look in 5, 10, even 50 years from now?

May 24
Buy Now, Pay Later: Banks and BNPL: Lead, Follow or Watch?

In this session, we discuss the critical elements including high-performing merchant partnerships, a responsive BNPL credit approval process, and the need to recognize that BNPL borrowers are not all alike.  

May 24
Buy Now, Pay Later: Understanding the Consumers & Merchants Driving BNPL

This session of experts will delve into both the merchant and customer side of the phenomenon that is BNPL.

May 24
Customer Behavior and Experience: A Deep Dive into Shifting Spending Habits

The last few years have seen one of the largest shifts of consumer spending behavior in decades, and it's more important than ever to innovate in order to capture share of wallet. You'll hear about dramatic shifting behaviors toward conscious consumerism.

May 23
Customer Behavior and Experience: Enhancing the Customer Experience with AI

In this fireside chat, understand what AI can do for banks in revolutionizing how they help customers.

May 23
Fraud and Security: How to Leverage Machine Learning to Uncover Fraud

How do you detect and block cybercriminals without risking false positives and disrupting the customer experience?  Hear from two experts.

May 23
Customer Behavior and Experience: Machine Learning Means Knowing Customers Better

The beauty of leveraging AI technologies such as machine learning is that the programs learn from use cases over time so your programs always get smarter. Learn how to tap into this powerful gamechanger.

May 23
Fraud and Security: From Authentication to Account Takeovers: The Keys to Driving Digital Payments Security

A presentation - followed by a discussion – focused on the ins and outs of digital identity and authentication. What do financial institutions need to consider to prevent account takeovers and keep clients protected?

May 22
Fraud and Security: Bracing for the Changing Nature of Risk in Payments

Hear from two innovators in this space. Before Google, where he's part of their Security and Identity teams, Christiaan Brand co-founded financial services security firm, Entersekt, and more than 600 global merchants rely on Segpay, where Cathy Beardsley is CEO, for high-risk internet payments.

May 22
Crypto and Digital Currencies: Creating a Coherent Crypto Strategy

A growing interest in cryptocurrencies, NFTs and stablecoins, and the adoption of blockchain technology, will profoundly impact the financial services industry. How exactly and how should banks think about digital currencies?

May 22
Crypto and Digital Currencies: What's in the Way of Widespread Digital Currency Adoption?

Blockchain technology promises to revolutionize the payments industry. From bank support to merchant acceptance, what hurdles need to be removed to scale crypto?

May 22
The Next Gen of Rewards and Loyalty Programs: Inspiring Gen Z Loyalty

In this presentation, you'll hear how financial institutions, especially those with fintech capabilities, have a chance to capitalize upon this shift and create enhanced customer loyalty for a new generation.  

May 22
The Next Gen of Rewards and Loyalty Programs: The State of Credit Cards and Travel Rewards Co-Band Relationships, and Their Future

This panel will explore the nature of co-brand relationships with travel providers. Credit card journalist and expert Jason Steele explores these issues with his panel of executives from card issuers and travel providers.

May 22
Women in Payments
Payments Forum 2022: Women in Payments Awards Luncheon

A special presentation to recognize American Banker's 2022 Most Influential Women in Payments, over lunch. The awards will be handed out to honorees in attendance.

May 23
Women in Payments Honoree Panel: Predicting the Payments Innovations that will Last

John Adams, Executive Editor, PaymentsSource; Kristy Carstensen, Senior Vice President, Payments CFO, U.S. Bank; Rosemary Stack, SVP Enterprise Payments, Bank of America; Aleksandra Teichman, Senior Business Development Lead, Payments, Cross River

May 23
From Mentoring to More Representative Recruitment Strategies: How to Diversify a Male-Dominated Industry

Kate Fitzgerald, Senior Editor, American Banker; Kim Fitzsimmons, Chief Executive Officer, Talus Pay

May 23
Career Pivots to Payments

A conversation with executives who found unconventional paths to their game changing roles.

May 23
Women in Payments Honoree Panel: Leading Through Transformative Times

Kate Fitzgerald, Senior Editor, American Banker; Kathryn Albright, CTP, AAP, EVP, Global Payments & Deposits, Umpqua Bank; Cathy Beardsley, President & CEO, Segpay

May 23