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Stephanie Novosel, head of commercial banking at PNC Bank, faced one particularly significant challenge last year — helping with the acquisition of BBVA's American banking business.
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As head of new product development at U.S. Bank, Vanessa Angeles leads a team that creates cash management solutions for corporate and commercial clients.
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At the end of 2020, when Melissa Stevens began running both digital and marketing for Fifth Third Bank, fewer than 10% of new customer checking accounts came through the digital channel. Now the bank is on track to end 2022 with more than 25% of sales originating online or on mobile.
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Tara Latini, country head of wealth and personal banking for HSBC USA, has been a key decision-maker as the bank has shifted away from the mass-market retail business in the U.S., focusing instead on "globally connected affluent and high-net-worth clients."
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Olga Hoff's proudest accomplishment in the past year? She created a small-business diversity banking program at Zions.
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Not only does the banking industry have a problem developing more female senior leaders, it also struggles with ethnic diversity. Kimberly Moore-Wright is working to change that.
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Nancy Pinckney, chief human resources office, has overseen a string of new policies meant to bolster employee retention and create a positive work environment at Fifth Third.
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As chief audit officer at BNY Mellon, Paulette Mullings Bradnock was charged with keeping tabs on the whereabouts, utilization and movement of almost $500 billion in assets.
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As part of American Banker's Most Powerful Women in Banking and Finance program, we have selected five Top Teams for 2022.
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For Marianne Lake, innovation is not a straight line. "You can zig, you can zag, you can bob, you can weave, you can iterate and that's how you get to the right place," Lake said during a moderated discussion held on JPMorgan Chase's "Women on the Move" leadership day in October 2021.
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The consumer and community banking division at JPMorgan Chase surpassed $1 trillion in deposits in 2021, up 51% from 2019. But while the New York-based bank is the biggest in the U.S., serving more than 66 million households, customers should feel the bank is unique for them, Jennifer Piepszak, co-CEO of consumer and community banking, said during the bank's "Women on the Move" leadership day in October 2021.
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Making banking easier for every customer is the mission of Mary Mack, who leads 67,000 employees in Wells Fargo's consumer and small-business banking division. Last year, Mack led the app's relaunch, making it easier to use and more secure for Wells customers. "There are alerts and speed bumps along the way to prevent fraud," she says.
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As U.S. Bancorp's vice chair and chief administrative officer, Kate Quinn is leading a $573 billion-asset company she says is focused on "meeting customers where they are and how they want to do business." Quinn joined the bank in 2013 and was appointed to the chief administrative role in 2017.
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Stephanie Cohen has been at Goldman Sachs for more than 23 years. She started as an analyst in 1999 and has held a series of leadership positions in mergers and acquisitions. In January 2021, she was appointed global co-head of consumer and wealth management.
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For much of last year, Titi Cole wore multiple hats. She was head of operations and fraud prevention for Citi's consumer bank, where she launched new fraud-detection capabilities, strengthened risk controls with enhanced governance oversight for issue and third-party management, and invested in controls automation and digital monitoring.
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Sandy Pierce was in the midst of transforming how Huntington Bank delivered advisory services when her counterpart in the company's community banking unit left for a new job.
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After filling various roles at the Columbus, Georgia-based bank for almost 20 years, Liz Wolverton was tapped to lead the consumer bank in December 2021.
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Last year, HSBC USA made the decision to exit its U.S. mass market retail banking business. Kavita Mahtani, CFO of the Americas for HSBC, played a crucial role in the process.
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It was a strong first full year for Kristy Fercho, who was named head of Wells Fargo home lending in July 2020, landing her the top spot on the Most Powerful Woman to Watch list.
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JPMorgan's global mergers and acquisitions practice hammered out 637 deals in 2021, and the nearly 250 M&A professionals that Anu Aiyengar supervises racked up $4.1 billion in fees last year.
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