Nancy Pinckney, chief human resources office, has overseen a string of new policies meant to bolster employee retention and create a positive work environment at Fifth Third.

As chief audit officer at BNY Mellon, Paulette Mullings Bradnock was charged with keeping tabs on the whereabouts, utilization and movement of almost $500 billion in assets.

As part of American Banker's Most Powerful Women in Banking and Finance program, we have selected five Top Teams for 2022.

For Marianne Lake, innovation is not a straight line. "You can zig, you can zag, you can bob, you can weave, you can iterate and that's how you get to the right place," Lake said during a moderated discussion held on JPMorgan Chase's "Women on the Move" leadership day in October 2021.

The consumer and community banking division at JPMorgan Chase surpassed $1 trillion in deposits in 2021, up 51% from 2019. But while the New York-based bank is the biggest in the U.S., serving more than 66 million households, customers should feel the bank is unique for them, Jennifer Piepszak, co-CEO of consumer and community banking, said during the bank's "Women on the Move" leadership day in October 2021.

Making banking easier for every customer is the mission of Mary Mack, who leads 67,000 employees in Wells Fargo's consumer and small-business banking division. Last year, Mack led the app's relaunch, making it easier to use and more secure for Wells customers. "There are alerts and speed bumps along the way to prevent fraud," she says.

As U.S. Bancorp's vice chair and chief administrative officer, Kate Quinn is leading a $573 billion-asset company she says is focused on "meeting customers where they are and how they want to do business." Quinn joined the bank in 2013 and was appointed to the chief administrative role in 2017.

Stephanie Cohen has been at Goldman Sachs for more than 23 years. She started as an analyst in 1999 and has held a series of leadership positions in mergers and acquisitions. In January 2021, she was appointed global co-head of consumer and wealth management.

For much of last year, Titi Cole wore multiple hats. She was head of operations and fraud prevention for Citi's consumer bank, where she launched new fraud-detection capabilities, strengthened risk controls with enhanced governance oversight for issue and third-party management, and invested in controls automation and digital monitoring.

Sandy Pierce was in the midst of transforming how Huntington Bank delivered advisory services when her counterpart in the company's community banking unit left for a new job.

After filling various roles at the Columbus, Georgia-based bank for almost 20 years, Liz Wolverton was tapped to lead the consumer bank in December 2021.

Last year, HSBC USA made the decision to exit its U.S. mass market retail banking business. Kavita Mahtani, CFO of the Americas for HSBC, played a crucial role in the process.

It was a strong first full year for Kristy Fercho, who was named head of Wells Fargo home lending in July 2020, landing her the top spot on the Most Powerful Woman to Watch list.

JPMorgan's global mergers and acquisitions practice hammered out 637 deals in 2021, and the nearly 250 M&A professionals that Anu Aiyengar supervises racked up $4.1 billion in fees last year.

Investment banks were ordered to pay $1.8 billion in fines last week for employees' unmonitored communications on messaging apps like WhatsApp. Experts say other banks could also be subject to such fines if they're not careful.

Daniel D. Robb of Jonesburg State Bank takes over as chairman of the American Bankers Association, which elected officers and board members for 2022-23 at its annual convention.

The Society for Worldwide Interbank Financial Telecommunications said its new capability, which lets users track trades from order to settlement, will be broadly available next year.

In a report published Tuesday, the nonprofit Finance Watch estimates that the 60 largest global banks have about $1.35 trillion of credit exposures to fossil fuel assets.

Financial institutions of all sizes — from JPMorgan Chase to SouthState to Fairwinds Credit Union — have reopened many branches, rolled out mobile banking units as well as reemployed pandemic-era digital and loan-forgiveness strategies in parts of Florida and South Carolina devastated by the powerful hurricane.

Four of the seven large banks that own Zelle's parent company, Early Warning Services, said they are reimbursing 15% to 55% of consumers that report fraud on their accounts, according to a report released by Sen. Elizabeth Warren, D-Mass.