Compensation
Compensation
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Los Angeles-based Lendistry — in less than two years — became the largest Black-run 7(a) lender. Its CEO credits a concerted effort by the Small Business Administration to reach out to minority lenders and businesses, whose participation in the lending program is growing.
November 9 -
Citigroup didn't admit any wrongdoing in its settlement of allegations by regulators that employees denied credit cards to people in Southern California suspected of being of Armenian origin.
November 8 -
The San Carlos, California, consumer lender said it's "exploring strategic options" for its credit card portfolio, discontinuing its investment and retirement products and sunsetting a partnership with Sezzle in addition to embarking on a new round of job cuts.
November 7 -
The Zurich-based bank posted a net loss of $785 million for the three months to September, its first quarterly loss in almost six years, as costs to absorb Credit Suisse came in at $2 billion. However, client inflows in its wealth management business — which included $3 billion of that was at Credit Suisse's wealth arm — exceeded expectations.
November 7 -
A new rule allowing people with long-ago criminal convictions to find employment at credit unions is good for both the industry and for society at large.
November 3 -
Investing in website accessibility isn't just the right thing to do. It also makes good business sense.
November 2 -
Customers cite a large mix of reasons for why they do or do not trust specific financial institutions.
November 1 -
Neglect of the employees who personally interact with customers can undermine even the most carefully crafted business strategy.
October 30 -
Two-thirds of American adults report experiencing financial trauma in their lives, and the vast majority say they are still feeling its negative effects. Improving financial literacy can help.
October 27 -
The head of the Consumer Bankers Association takes issue with a recent BankThink article questioning bank CEOs' commitment to promises made in response to the Black Lives Matter movement.
October 26