Two leagues give top honors to CU professionals and volunteers, and more recruitment and retention news from credit unions across the country.

Citizens Financial Group is partnering with IBM to develop a virtual career coach that will use artificial intelligence to help employees set career goals and determine what kind of training they need to develop new skills.

Bank of America's top technology officer says finance-industry workers get spooked about their jobs because of how bosses talk about tech.

An inquiry into the sales practices of more than 40 banks launched in the wake of the Wells scandal found several systemic issues and hundreds of problems at individual institutions. The OCC completed the review in December but is not making the results public.

Umpqua Bank has hired veteran lender Tom Farrell to help it grow its homebuilder finance group in California.

The advisory vote came two weeks after Preferred Bank in Los Angeles disclosed a major loan default.

UniCredit and Société Générale are discussing a merger; Revolut also plans to launch its mobile service in the U.S. this summer.

Financial institutions have spent time and money to try to make their branches and digital services more accessible, but Fifth Third and TD Bank are among employers working with the nonprofit Project SEARCH to meet an overlooked need: finding jobs for young people with autism and other cognitive challenges.

Black workers are now down to about one in 10 U.S. employees inside Citigroup, according to 2017 figures in a report published on its website.

Ent CU boasts 11 of the best mortgage officers in Colorado and other top HR-related news at credit unions across the country.

It may not have the digital buzz of fintech, but it can do more to transform how your members see you the moment they walk in the door.

More than a third of banks formed from 2006 to 2008 no longer exist. Leaders of three banks still in business share their tips on how they have remained open — and relevant.

A broader cross-section of hires and added training could help financial institutions avoid problems with algorithm-based discrimination in lending.

Key hires at one credit union put focus on in-branch experience and more new hires and promotions.

A new round of consolidation may be about to begin, starting in Europe; looser corporate underwriting standards and lower rates draw OCC attention.

Bankers to British royalty are not so decorous. Aussies play the (gender) blame game, after AMP fiasco. NYSE's Stacey Cunningham could be standing on a cliff. And, what’s with the men of "Arrested Development"?

President plans to ease regulatory burden on the largest banks; online merchants say a Visa-Mastercard button blocks cheaper payment methods.

A competitive job market and improved security protocols are pushing more banks to consider letting employees work remotely.

Otting wants banks to make small loans to consumers; the German bank will reduce headcount by at least 7,000.

With all the attention around more women running for office, women's marches, and the #MeToo movement, there is growing demand for investment options that support women too, says Veris' Luisamarie Ruiz Carlile.