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First Data’s transformation over the past few years has involved much more than transaction automation, and has relied heavily on the creativity and ingenuity of executives such as Mia Shernoff.

As president of enterprise strategic partnerships at American Express, McNeal has been right in the middle of developing the technology and use cases for Amex to advance in a digital and virtual payments world.

A good way to gauge the future is to watch where technology money goes, and that makes Janet Bannister one of fintech’s best barometers.

When longtime TSYS finance executive Theresa Gongora was promoted to CFO and senior vice president of TSYS' Merchant Solutions unit last year, she was struck by the dramatic changes in the payments industry since joining TSYS 15 years ago.

Understanding how the payments ecosystem works is a basic tenet for anyone aspiring to work in the industry. Visa's Taira Hall has that understanding, plus she is ingrained with a trait many others may not have — she has experienced what happens when there is no accessible payments system in place.

Kikelomo Lawal, chief legal officer and corporate secretary for Interac Corp., has helped to drive a seismic shift in how Interac works, which means an evolution of how payments happen for Canadians.

When Claire Gates joined the Paysafe Group two years ago, she was determined to demonstrate to payments industry leaders that bringing fresh ideas into fintech is gender agnostic.

Julie Pukas can blame her innate curiosity about people for her success in the payments industry, where she’s used her keen listening and networking skills to help solve one gnarly problem after another at large organizations.

Women are being driven from high-technology jobs by lingering male-dominated culture, and Christine Lee is calling on colleagues with high-profile positions to take responsibility for changing that.

One thing that excites Kim Bynan most about her job is seeing firsthand how new payments technology changes our everyday lives.