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Chantel Chase knows the value of efficiency, and her many ventures at Zions Bancorp. have depended on it.

Bank critics and some lawmakers quickly seized on a tone-deaf posting by JPMorgan Chase that was designed to tout the virtues of saving money.

The Birmingham, Ala., bank's profits fell 32% as its loan-loss provision tripled. The expense covered “isolated, one-off issues” in its commercial and consumer loan portfolios, CEO Javier Rodriguez Soler said.

Even as consumer and CRE lending slowed in the first quarter, business lending — particularly to middle-market companies — surged. But some banks are already warning that the growth could taper off as competition from nonbanks heats up.

The debt collection proposal is expected to address how debt collectors can use text messages and emails to track down debtors.

A promotion from U.S. Community Credit Union has helped boost business and increase social media engagement, but some analysts fear this credit union and others may be relying too heavily on post-recession messaging.

Citigroup has hired Murli Buluswar as head of analytics and information management in its U.S. consumer banking segment. It also has promoted Tracey Warson from head of Citi Private Bank, North America, to chairman of the unit.

The NCUA is letting Union Yes in California raise capital by turning to temporary funding sources, which banks have complained is an example of the regulator's overreach.

The Houston company has already converted the systems and brand from January's acquisition, allowing it to focus more on bringing in business.

The NCUA is letting Union Yes in California raise capital by turning to temporary funding sources, which banks have complained is an example of the regulator's overreach.