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Andy Reed, who currently leads Texas People Federal Credit Union, will become president and CEO of the Dallas-based institution in May.

There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.

Hugh Frater loses the "interim" title, taking full control of the government-sponsored enterprise as Congress begins debating (again) the future of Fannie as well as Freddie Mac.

As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank.

The Financial Stability Oversight Council should adopt measures that help vulnerable communities.

Digital payment innovators have shown an almost limitless propensity to home in on banks’ turf, and Citigroup is ready to strike back.

Speakers at the Credit Union Summit during the 2019 Retail Banking conference offered a host of best practices for embracing new technologies while maintaining high levels of member service.

Mainstream firms are joining the push to let cannabis firms use banks; the companies say they can help banks make lending decisions quicker.

The information you need to start your day, from PaymentsSource and around the Web. Today: Square adds invoicing in the U.K.; Wayfair plans brick and mortar store; Tandem's developing PSD2-specific products; McDonald's acquires AI for drive through lanes.

The scope of customer experience spans multiple products and services that comprise the merchant technology and payment service ecosystems, according to Paul Perry, a contributor for the technology company Relay.