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Sometimes speaking up can be intimidating, but Kelly Coffey did not want to lose out on the valuable insight that others might be reluctant to share. So she set about making it easier for employees at all levels to reach out to her.

A pay hike for front-line employees is one example of how Karen Larrimer has shaken up the status quo in PNC’s retail banking division.

Thasunda Duckett led Chase Auto Finance to record loan growth in her three-plus years as the unit’s CEO. Now she is looking to take JPMorgan Chase's consumer bank to similarly lofty heights.

Barb Godin is one of two women on the 15-member operating committee at Regions Financial.

Some of these leaders are new to their roles, while others have been in theirs for years. But one thing they all have in common is that they are commanding attention.

When Citigroup encounters its next big, nettlesome problem, it's a good bet that Barbara Desoer will be called on to fix it.

As Fifth Third's chief administrative officer, Teresa Tanner has overseen big changes in employee benefits and led the process to relaunch the bank's brand.

After Equifax disclosed a devastating data breach, much of the attention focused on whether the company did everything it could in response. But the scary truth may be that this is the sort of incident that goes beyond a single company's ability to fix.

In recruiting for its commercial bank, BMO Financial is increasingly looking at the athletic rosters of Big Ten colleges. Here's what it has learned.

As electronic payments continue their steady ascent, the job Diana Reyes does for HSBC has become enormous.