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  • Artificial intelligence
    Banks, credit unions turn to AI for customer service boost: Report

    Artificial intelligence is helping banks and credit unions reduce friction points in their customer experiences and more, per new research from American Banker.

    By Frank Gargano
    July 29
    Customer Service
  • Banking
    15 most recent bank failures

    Fifteen banks have failed since 2019, with the most recent one occurring on Jan. 17.

    By Editorial Staff
    July 24
    Republic First
  • Cyber security
    Bankers intensify anti-fraud efforts as concerns grow

    American Banker's Frictionless Fraud report finds not all institutions are well assured their customer verification tools can keep up with new schemes.

    By Frank Gargano
    July 23
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  • Payments
    Card and check schemes dominate bankers' fraud woes: Report

    New research from American Banker finds that card and check fraud has gotten more problematic for bankers over time.

    By Frank Gargano
    July 16
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  • Earnings
    Canadian banks prepare for the worst amid Trump tariffs

    Royal Bank of Canada, BMO Financial and others increased allocations to cover the possibility of souring loans as trade pressures shake international markets.

    By Frank Gargano
    June 12
    RBC
  • Politics and policy
    Has DOGE lost its bite now that Musk is gone?

    Elon Musk's decision to step away from the Department of Government Efficiency has bankers in wait-and-see mode for what policy plays are next.

    By Frank Gargano
    June 6
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  • Banking
    Net charge-off ratio at 15 largest US banks in Q1

    The 15 largest banks had an average NCO ratio of 0.66% in the first quarter.

    By Editorial Staff
    June 2
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  • Credit unions
    20 credit unions with the largest portfolios of loans and leases

    The top five credit unions had more than $234 billion in loans and leases as of the end of Q4 2024.

    By Editorial Staff
    May 29
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  • Industry News
    Navy Federal's credit play, Coinbase outage and more banking tech news

    Navy Federal Credit Union's partnership with Bloom Credit, a data breach at Coinbase and other tech news draw attention from bankers going into June.

    By Frank Gargano
    May 29
    Coinbase tells users ‘your assets are safe’ as some see $0 balance
  • Industry News
    What's next for CFPB, $35B Capital One-Discover merger in June

    The Consumer Financial Protection Bureau's erosion and the second phase of the Capital One merger with Discover are top of mind for bankers going into June.

    By Frank Gargano
    May 28
    CFPB
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Innovation of the Year 2025

The 10 most groundbreaking tech projects and bank-fintech partnerships that are moving financial services forward

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© 2025 Arizent. All rights reserved.
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© 2025 Arizent. All rights reserved.