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Yes, bots are taking the routine calls from business cardholders, but make no mistake — these are demanding clients from around the world who phone in from loud airports, on bad connections and speak with heavy accents.
February 7
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Credit Union Journal's popular annual program is back on the heels of its biggest year yet.
February 7
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Nacha is readying its network to meet with the demands of its financial institution members.
February 7 -
IoT and advances in countries like Sweden and China show cash can become obsolete, says Computop's Ralf Gladis.
February 7
Computop -
The Connecticut company will appoint Lawrence Seidman to become a director at its next annual meeting.
February 6 -
A new report from J.D. Power found that younger consumers increasingly believe the largest banks are better than regionals in providing financial guidance through digital channels.
February 6
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The Federal Reserve on Thursday released the 2020 stress testing scenarios that it will use to evaluate the safety and soundness of 34 banks with more than $100 billion of total assets.
February 6
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Members of the House Financial Services Committee chastised Kathy Kraninger for not supervising student loan servicers and failing to examine firms for compliance with the Military Lending Act.
February 6
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Members of the House Financial Services Committee chastised Kathy Kraninger for not supervising student loan servicers and failing to examine firms for compliance with the Military Lending Act.
February 6
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Greg Seibly guided Sterling through the financial crisis before engineering its sale to Umpqua Holdings in 2014. He had most recently served as CEO of the Federal Home Loan Bank of San Francisco.
February 6
