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Google launched its Google Pay app for Android devices Tuesday, probably confusing millions of people globally who already used Android Pay. But the change is more than just in the branding.

AI technologies can satisfy the growing demand for real-time, self-service experiences in a variety of ways, from supporting more voice-enabled payments and transactions to automating complex decision making and product recommendations, writes Marc West, chief technology officer at Fiserv.

The rudimentary email pre-orders at Grossman's stores were helpful, but limiting in that it still focused on a one-on-one interaction with the customer. Grossman has since implemented technology that allows multiple customers to submit a single order.

Bank information technology departments are tasked with making sure their institutions modernize and remain competitive. But their mission brings a host of technical and cost challenges that often stand in the way of innovation.

Amazon will need to synchronize information collected across weight sensors, GPS, payments systems and surveillance to ensure critical data efficiently flows between the necessary systems with minimal latency, writes Keith McAuliffe, general manager for the financial services sector at Solace.

The CFTC will pay the award for tips received from one person in the case, in which the bank didn’t properly disclose that it was steering asset management customers into investments that would be profitable for the bank.

A bipartisan bill to establish a federal security framework follows a string of efforts beset by congressional turf battles.

The card activation process is relatively low-tech, but since its introduction nearly three decades ago it has been hugely effective in preventing credit cards from falling into the wrong hands. Among its pioneers was Ash Gupta, American Express’ president of global credit risk, who is retiring next month.

A new initiative from the Filene Research Institute could allow CUs to loan executives with specialized skills to other institutions that need their expertise.

U.S. Bank's $600 million fine for AML lapses quickly drew readers attention, while acting CFPB Director Mick Mulvaney got the Cordray treatment on Capitol Hill and big banks made moves to speed real-time payments.