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One of the designers who worked on Kasisto's chatbot Kai argues that technologists are perpetuating female stereotypes; SoFi has some unusual ideas about how to get to know its customers better; and Fidelity gives in to the ETF trend. Also, Cathy Engelbert, Barbara Boxer and Megyn Kelly.

This is the 21st consecutive year the credit union has paid dividends back to members.

The jobs of chief investment officer departments and financial advisers are likely to change as banks and stand-alone wealth managers adopt artificial intelligence to inform the advice they give clients.

Bitcoin prices plunged as much as 23 percent from Wednesday’s all-time high, according to Bloomberg data, as some traders took gains and investors celebrated a rally in the yuan.

Fifth Third Bancorp in Cincinnati has a new chief legal officer.

Community Bank System in DeWitt, N.Y., has overhauled several board committees to prepare for crossing $10 billion in assets.

CP Federal CU in Jackson, Mich. and West-Aircom FCU in Beaver, Penn. have both named new leadership in the wake of CEO retirements.

In addition to citing fears about loosening underwriting standards, cyber threats and potential obsolescence, the OCC added sales practices as a source of significant risk to the banking industry in response to Wells Fargo's recent phony-accounts scandal.

Willard will replace retiring CEO Dick Ensweiler, who has more than 50 years of experience in the credit union movement.

We need more and bigger black-owned banks, not just a surge of deposits for a few institutions, especially if those institutions have not proven that they adequately serve the black community.