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Banks handle vast amounts of data, and understanding and making the most of that data is key to staying competitive.
August 23 -
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Some of the biggest names in banking have started using large language models to organize their institutional knowledge, but use cases like chatbots remain experimental.
July 7 -
The former presidential candidate shared his worst-case scenarios for artificial intelligence, as well as his opinions about bank chatbots and what he thinks of the U.S. political system, at American Banker's Digital Banking Conference.
June 15 -
The generative AI technology has been through a cycle of media buzz, disappointment and disillusionment.
March 6 -
The bank will apply the company's AI first to its risk models, an HR avatar and a metaverse presence.
December 7 -
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Banks that need to fill large volumes of jobs increasingly let AI decide who’s in and who’s out, based on analysis of digital resumes and video interviews. Algorithms can take a more inclusive and less biased view of candidates, but experts say there are several things to watch out for.
July 29 -
Agencies supervising lenders should make it clear that the transition to less discriminatory algorithms won’t be used to punish banks for their previous use of older, less effective systems.
July 1Zest AI -
Banks and fintechs wonder if regulators are getting more comfortable with machine learning-based ways of assessing credit, or if agency oversight will mean a crackdown.
June 6