Mobile banking

A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure.

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers.

In marketing themselves to small companies, challenger banks are offering cool gadgets and a sympathetic ear about the hassles of being bank customers.

New tech like APIs and artificial intelligence will help consumers manage all their finances through an app, rather than just transfer funds.

Yale researchers have recommended several consumer banking products and services that could help those with mental health challenges manage their money.

The remote deposit capture tech at the center of the dispute is used by 6,500 institutions. That may mean other institutions will have to pay licensing fees to USAA.

The company says it's responding to the feedback of consumers who want online options beyond savings products.

The tech company’s card seems to be raising consumers’ expectations that they should be able to get and use a card instantly and receive useful notifications.

The tech company’s card seems to be raising consumers’ expectations that they should be able to get and use a card instantly and receive useful notifications.

The financial services industry has struggled with how best to explain privacy and data-sharing practices to customers. Mastercard is offering a new framework.