out of the business Bank of America Corp. is adamant about keeping the  service on its menu. 
"Factoring has a long-standing heritage in our banking organization,"  said Graham W. Denton, executive vice president of the $614.1 billion-asset   company's commercial finance division. "It is a business that historically   earns returns that have been better than Bank of America as a whole."   Equally important when it comes to returns, he said, is the ability to   offer other services to factoring clients.         
  
"Many businesses that have been lured to us because of factoring --  such as retail, textile, and apparel companies -- have become very   important Bank of America customers," he said. "We want to keep them."   
A lack of growth in factoring, along with stiff competition from  commercial finance companies, has led some observers to speculate that   Charlotte, N.C.-based Bank of America might quit the business.   
  
Several major U.S. banking companies have shed their factoring  operations recently. Bank of New York Co. agreed in June to sell its   asset-based lending and factoring units to General Motors Acceptance Corp.,   and First Union Corp. sold its factoring unit to CIT Group in April.     
Mr. Denton acknowledged that factoring is a mature industry but argued  it can provide superior returns if managed properly. "It's not the growth   that we'd normally like to see, but the returns are there," he said.   
Factoring is offered by Bank of America's asset-based finance division,  one of three groups in the company's $10 billion-asset commercial finance   unit, which produces roughly $200 million a year of net income, Mr. Denton   said.     
  
In August the unit was retooled to unite several separately functioning  yet similar operations -- in part because of Bank of America's merger last   year with NationsBank Corp.   
The second group, called structured and corporate finance, offers  hybrid credit products secured partially by assets and partially by cash   flow, as well as mezzanine cash-flow financings to highly leveraged   companies. Specialized finance, the third division of the commercial   finance unit, consists of commercial real estate, golf course and   recreation, equipment, and distribution lending.         
The variety and complexity of the credit products offered by the unit  became a learning experience for Mr. Denton, who was head of commercial   lending in the East before taking his current post in January.   
"With some of these niche businesses, it took some time to understand  exactly what the outcomes are in the marketplace," he said. 
  
The product selection is so varied, Mr. Denton said, that Bank of  America employs an "internal marketing" staff to ensure that the company's   own bankers are kept up to speed.   
"We needed to make sure that our people know all the capabilities we  have to offer," he said.